I went into the total by Verizon after leaving the nail shop next door and my experience was beyond amazing . I had Bryson as my sale representative and he was very knowledgeable of the products and pricing . He presented me with the best options possible to fit my needs. He made sure I was fully aware of any charges and all of the down payment fees that I would be required to pay up front if getting a new device . The process was made so easy for me and I appreciated his help and guidance . I will be returning again soon to add additional lines to my account . THANKYOU for all the help I will...
Read moreExcellent service all around, ran into some bumps but Ms. Yesi was determined to get the job done correctly, we ported both numbers successfully, she explained the plans thoroughly, we had to improvise a bit with the devices, she was honest and give the pros and cons and was willing to step out of the box and give it try unlike others stores that didn't even try but shot down the idea, I'm most great full that I met Ms. Yesi today to handle my transfer to Total wireless, I hope that you guys can model y'all customer service agent after her... Good job Ms. Yesi nice...
Read moreI promise you and all of you total wireless is number one for customer service. The kindness and understanding with the patience and the care for one who has been beat up by metro by t mobile and boost and actors local tv have destroyed my life everyday for over four years. I recommend total above all others . They really care and take the time when hacking is so curl they were extremely nice. Everyone switch to total by...
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