Crabby Jacks — Local services in Myrtle Beach

This store certainly lived up to it's name~Crabby. The store shelves are very open here with lots of items to see and bump into if the store is at all slightly crowded. I myself looked at a glass teapot and upon picking it up discovered that it was made of VERY thin, cheap glass. The paper-light cover of the pot flew off as I viewed it, since it was not secured AT ALL , though it at first glance appears to have a rubberized fitting, it did not. Very cheaply made item! The cover didn't just fall off, but SHATTERED into a hundred pieces. When I politely explained to the manager what happened, she pointed to the little sign on the shelf that states store guests must buy anything that breaks. "OK," I told the manager, " why don't I pay you the COST of the item, not retail." I thought that was more than fair, since the item was displayed so poorly. "Oh, no, we couldn't do that!", she said. "I suppose I could give you a locals discount of 5 or 10%" Not even an employee discount was offered; I think she could have done much better! She as the retailer could have kept the thing and ordered a cover from the manufacturer easily enough, but no! She had a very "Crabby" and intimidating attitude.

The trouble is, this thin, cheap teapot was priced at $40!! I see now how this store makes it's money. Display overpriced items openly on the shelves that can easily fall and break. Post lots of tiny signs that state guests must pay full price for any "accidents". BOOM- they've got a boost in retail sales! I won't be going back to this place ever...

If I could give less than 1 star for a rating here I would! When we arrived at Broadway in the Beach the power was out, but we didn’t realize it. So when we went to open the locked door to this store, a very hateful woman opened it & barked at us that the power was off and they weren’t opened. So like everyone else, we returned to our cars to wait a bit in hopes of the power coming back on. When it didn’t after a while, most of the stores decided to let people come in anyway & pay with cash only. So we tried again, against our better judgement after she was so hateful earlier. This time the door was unlocked so we went in, along with another couple. That same woman came out & asked us how we you’ll in! We told her through the door, for lack of a better answer. She again hatefully showed us all our & said they couldn’t open b/c the power was out. Then proceeded to tell us that it should be quite obvious! Talk about your poor customer service! Not that someone with her pathetic people skills even cares, but I will never spend a dime in that store as long as I live, and maybe someone who has a stake in this establishment might like to know how much money she lost for you b/c she chose to stay closed up while every other business at least welcomed people to spend their cash. And lady, if you are reading this review, you should be ashamed of yourself. It’s people like you that give retailers a bad...

Today, Crabby Jack's was my coffee-savior.

It was a dilemma: I found myself, improbably, at Barefoot Landing and in need of some good, fresh coffee to go with my lunch. I remembered there being, at one time, a coffee shop at the mall ... but that shop was, like so many, no more -- as I found out only when I had already stopped! But, no problem, because there was Crabby Jack's, with my sought coffee. I was helped by a friendly and vivacious cashier, and a nearby deck chair in a patch of sun proved a perfect setting for my meal. There, I had my little picnic, sipping fresh coffee and reading a good book and watching the Barefoot Landers go about their shopping -- marvelous! If I find myself in the same situation, Crabby Jack's will be my go-to.

My thanks goes out to all associated with this business. I am grateful for, and have benefited from, your work and service. Keep it up,...