Beauty Cutie Nail & Spa — Local services in New York

The owner Jason is crazy. Hope y'all got time because I'm sharing what I've seen there.You can see his picture in the fake review he left. I have been coming here for maybe close to a year. I have gotten my nails done at least 20 times. There is a couple problems i have with this place. First, they have a woman doing gel manicures wrong and the owners don't feel the need to correct her. She will paint one nail then paint one nail on the other hand then switch back and forth. I walked out that day and had to come back after noticing she didnt put 2 coats on 1 nail. And within 2 days it all peeled off because she didnt dry it long enough or correctly. So that time someone had to redo all of it. I get the clear dipping powder and gel polish over it and would get designs if they offered. I spend about $80 would pay more for designs if they offered plus tip $20 so I'm a good customer to get by the way. When i went back next month another customer complained about the same thing. Describing how she keep switching back and forth and peeled off. So Jason if you know this happens why not correct?? One time his wife did my nails and i didn't like it. It was soo rushed and so thin they broke off and that never happened here before. Second, one time for my birthday i wanted to do flames. Asked Ryan who i was requesting if you can do it said yes. Painted my nails black then started to put the flames. I told him to try one nail first if it doesnt work. Sure enough it didn't. So it all had to come off and Jason yelled at me that he was spending too long on my nails (2 hrs instead of an hr and a half) and that it wasnt going to look exactly like the photo. But Ryan agreed and said first it's not working. So why as the customer am I being yelled at and made to feel uncomfortable? And finally my nails were horrible for my birthday and now 2 months later for christmas. I went Wed, got and paid extra for pink and silver chrome. It peeled off a few nails. I went back friday and got and paid for a reg gel color because i have been getting my nails done for years and know that they will fix the ones that peeled and if the others peeled the next day then they'll redo those but no one has time for that and I'm not arguing with you about redoing them all. But today is christmas eve and 4 peeled off. At this point I'm over it. And just want my money back from Friday. Mind you. Jason was charging me to take off the half peeled polish that i pay extra so it doesn't to be taken off. I told Ryan can have some kind of discount because of the situation and that $5 removal was taken off. Thanks. So today is Monday. Christmas eve. And half my polish is peeled off and i go back with my friend and coworker for my refund because i'm already uncomfortable about confrontation. Jason offered for someone else to fix the nails that peeled off. I said no i already tried that friday and paid for a second time. Can i just have my money back. He said fine because it's the holiday(and i dont want to fight with you basically) but don't come back. I said i'm not. Why would I? "I told you 2 or 3 times don't come back and you still do." ? My friend said he said that and i thought i heard him wrong but she confirmed it. Maybe you said it to your employees about me. The time i couldn't get the flame designs i think you said dont come here because basically time is money if I'm going to change polish etc. I don't really care about the polish peeling because Ryan did the sns powder nails great and was nice unfortunately this all had to happen... Jason acts ugly and fake. Not I'm sorry. Not I'm sorry you couldn't get the design after you saw me ask him if he could. Not I'm sorry you're polish you paid extra for to last didn't. I'm the 'problem.' I asked him why are you mad he said i'm not. started smiling* "see. I'm giving you your money back. Happy Holidays!" It was scary to see him angry but smiling at the same time. Happy...

I almost never leave negative reviews, but the positive reviews here did not match my experience at all, so I felt I needed to give feedback. The salon is clean and the staff are friendly, but the manicure I received was terrible! The polish ran into my cuticles, the topcoat was patchy in some places and too thick in others, and there were bubbles everywhere. I could have done a better job myself at home. I would have asked for them to redo the polish, but the manicurist disappeared immediately after finishing.

I also had some rough skin on my heels, and the pedicure did not do anything about this - the file and scrub were far too rushed. I'm not sure if the nail tech was new or having a bad day, but I wish I hadn't paid money for a mani pedi that I had to redo myself.

In fact, the whole process felt rushed. I got the impression that they really wanted me to have a gel manicure - they insisted that I look at the gel polishes, and were reluctant to let me pick out a standard polish. The two friends I went with had gel, and got a much better quality service - the manicurists took more time, and really listened to what they wanted. That's the reason for my two stars, my friends were super happy with their mani pedis.

All in all, I'd definitely recommend the salon if you want gel, but give it a miss...

Do not even waste your money or time coming to this place. that $65 pedicure is a scam. and $35 additional to the $65 for gel polish??? mind you the pedicure I got said it included paraffin wax. Why do they only put a teaspoon of wax only on my heels???? I paid entirely too much to not get the service I paid for. Then I get home take off my shoes, and my polish came off with the socks and the plastic wrap they wrapped my toes in. this was yesterday. I came back today to attempt to allow them to rectify the horrible paint job. Do you know that I walked in wasn’t addressed for at least 10 minutes. I came with my friend yesterday and she also came back today to get her redone. Do you know they offered her black power flip-flops upon leaving the shop? I don’t know what they thought that was going to do. Because what do you mean, you ignored me a black woman and then pretended to be for the people? I will never come back to this establishment again. And since they didn’t rectify anything, I will certainly be calling my bank. I tried so hard to talk to the manager, but he couldn’t be bothered to take out his earphones. He ignored me the...