CBD Kratom Williamsburg — Local services in New York

I wish I could give zero stars.

BE AWARE, THEY DO NOT SELL NORMAL THC FLOWER. IT IS A MARIJUANA ALTERNATIVE CALLED THCA WHICH DOES NOT GET YOU HIGH.

I walked in asking for a “1 gram THC cartridge that fit my battery.” You know, the normal kind of cartridge that everyone gets. I was told “sure, we have that” and was handed a cartridge. I put it in my battery and was like “cool, lemme pay for this” and shelled over 71 dollars. Before leaving, I asked as a side note to see the packaging. They sold me a cartridge of THCA. The fine print says “contains 0.3% delta 9-THC.” Shame on me for not looking beforehand, but I just thought what was asking for was clear.

Upon reading this, I was like “whoa… this isn’t what I asked for, could I get a refund?” Never left their store. The cartridge is literally still on the counter. They wouldn’t issue me a refund. The employees put me on the phone with their manager who wouldn’t offer me any kind of refund but wanted to waste my time, at that point, telling me why I should be happy with the product I didn’t want. But wouldn’t issue me any refund at all. They offered to exchange the cartridge for flower, which is also all THCA. They don’t sell normal tree of any kind (???) but they call themselves a cannabis dispensary. Make sure you know what you’re buying because the employees didn’t tell me that it was THCA at all.

I’m not trying to be difficult. I just wanted a normal, delta9-THC cartridge. Not this trash. Instead, I lost $71. Terrible business.

Oh, I forgot the part where the employee originally tried to charge $84 for the 65$ cartridge. When I asked why it so expensive, he told me there was a “vaper” tax. I told him that is completely made up and he immediately dropped the price to 71$. This place is a complete scam. Take your hard earned money...

Everyone who works at this location (at least everyone I've encountered) is so amazing. They know what they're talking about, they're honest if there's some specific thing they aren't totally sure about, and they're all just super kind/cool people. This isn't the closest CBD Kratom location to me, but often I'll go here anyway because I know I'll leave the store in a good mood, even if it's just a quick interaction. The stretch of Bedford where the store is located can get super crowded and overwhelming to walk through, and stepping into CBD Kratom always feels like a relief.

As far as the products, I don't have a whole lot to compare them to, as I've only gotten kratom powder from a few other places over the past couple years, but the stuff this store sells is definitely on par or better even if it can be a...

AMAZING experiences every time I’ve gone, but I have to write a review with this last one. The people here are so friendly and helpful, genuinely kind and very knowledgeable about the range of products. Last time I was there they gave me a free product to try. This time, they cut the price on my kratom capsules because they were short on the better value product, so they matched that price even though it meant me paying $10 less. Sheneille helped me and was so cool and gave really good recommendations. Cannot stress enough how great this place and its people are. Products are also wonderful—usually online kratom is best, but this stuff is of great quality, as is the THC and CBD. I’ll be...