Double RL Men's — Local services in New York

I visited this store recently because I really like the brand. While browsing, I mentioned to the staff that I often buy the smallest size in men’s because I like the style. In response, the staff member casually said, “Oh, our brand is popular with lesbians.”

I found this comment inappropriate and presumptuous, especially in a diverse city like New York. It felt like they were making assumptions about my identity based on what I wear, which is neither professional nor respectful.

I shop the brand because I genuinely love the design and fit, not because I identify with any specific group. I hope the staff can be more mindful in the future and avoid making unnecessary or...

I have to give a HUGE shoutout to Peter.

I had been trying to get a specific item of clothing as a Christmas gift and the website had it sold out. I got on the list to be notified when it would be in stock and was put in touch with Peter at this location.

This store happened to have the item in stock. Peter reached out, was communicative and got the item shipped to me very quickly. Due to his excellent customer service and I will not hesitate to reach out to him directly for my needs in the...

Had a great chat with Peter while my husband and friend (who are huge collectors) shopped. Sometimes, when you’re the person who is just along for the ride, it can feel isolating to be standing aside while a conversation you’re not familiar with happens. Peter engaged with me while the boys got to chat with others about what they love. It made me feel so comfortable! The space was very well stocked and organized — definitely our favorite DRL shopping...