Hair Decor New York — Local services in New York

About two weeks ago, I walk to to Hair Decor to see a hair stylist named Erica. I spent time her exactly what I wanted ( and of course I know hair can react differently so there's always room for some error). I specifically said I despise red hair and streaky hair. I showed her exactly what I wanted and attempted to have a discussion with her. She told me she understands and not to worry. By the time she finished with my hair, I looked like Chucky from the roots and the entire bottom half of my hair was a total of 5 different colors: red, black, blonde, brown, and grey. While I was STILL in her chair, she herself mentioned my hair is red but when I asked her to tone it seeing as I was going away in a few days, she told me the red will magically change color to a brown. She then rushed me out and the salon.So I waited two days and this magic did not happen. I called the salon and they told me a stylist named Anne will help fix it free of charge. I drive another hour back to Rego Park (where btw there is absolutely no parking), and Anne sees me and gives me a temporary color melt and told me to come back after my vacation and she will fully fix my hair free of any charge. And she did make it look decent! So now I'm back for a third time (driving hours to get there for all these mediocre attempts at doing hair) and Anne seems like she's in a bad mood to begin with. But she tells me not to worry, she'll fix my hair and I should trust her. I once again told her I dislike streaks and to please make any hair solid colors. As she's drying my hair, she asks if I like it (I was quiet the whole time I was there - I didn't say one rude or negative thing). I said the top is a bit streaky BUT I didn't ask her to fix it again. She made a huge face at me and so I asked her if she was upset and about what she was upset about. She decides to go off about how it's "annoying" to do my hair and how she's not the original stylist who messed up my hair but she's doing a favor. She called me annoying thrice all because her hands were hurting. Not only this, she previously showed her inability to be professional by going on and on about the politics of the hair salon and how she doesn't understand the ownership split with contractual hairstylists who also work there. The first time she did my hair, she was very kind...I'm not quite sure what happened this time. All in all, the mediocrity of the stylists, and especially the rudeness I encountered , along with the area this salon is situated in leaves my review with one star. The way I was spoken to made me extremely upset. I'm not quite sure how you can call a customer annoying especially one who paid and tipped $$$....

Came in as a walk-in I waited for maybe about 5 to 8 minutes I was greeted by Ann I believe. I then was greeted by Angie she constructed me on to what to do with my very damaged blonde some what orange hair, and which way is better for me. I also do appreciate That she looked out for my best interest “. if I should do layers if I should choose this color how many inches to cut my hair for right” now so it wouldn’t be too short , Enjoyed everything about this place and will be back very soon to do another cut in over month to make sure I get my hair the way I need it to before I go back...

Honestly the whole experience with an amazing! Tony was so gentle with my hair and I just couldn’t believe how wonderful the results were. I almost thought this was not my hair at all, as if I were wearing a wig. I’ve been there a couple times now and every time is the same experience, I feel like he just put a wig on my head it. I leave filling beautiful and renewed!! I give him also it’s a nickname, hair doctor. Because he has fixed my hair so many times, and so many other people who I referred, and therefore he is a...