Horrendous experience, staff is quite inexperienced. Lacks the sense of customer service. I place a diaper bag on hold, I come in to pick up the bag. The employee (tall hispanic) tells me they're all sold out. I couldn't believe they sold the item I placed on hold. It was honestly hilarious. They tried to pretend as if they had more in stock. So I just left. Later called back and say "I'm so sorry, we sold your piece on hold, I had no words left. And the funniest part is when he asked me to place an order online with them. Which would take 7-14 business days where online it's 5-6 business days. Soho store is a scam. Definitely wouldn't...
Ā Ā Ā Read moreI could not be any more happy to have step foot in this place aside from their flagship in Italy. The ladies who helped were so kind.
This was a moment for me as my partner needed a suit for our 5th year wedding celebration next summer. The service is impeccable and the store was clean tidy and very shopable.
For what its worth - this review is really meant for the creative director and or designer for this house. Keep fashion moving forward, thank you for your genius and keep up the fabulous work!
Got us a suit jacket, matched with pants,...
Ā Ā Ā Read moreI was here yesterday and Alexander helped me out. The other employees also greeted me. The store was very clean and together, I mean I felt very welcomed, so I didnāt experience what some of the other people have in past reviews. Alexander helped me with what I came to purchase. He was very helpful and kind, which I appreciate as a customer. Sometimes you walk into luxury stores and the staff makes you feel unwelcome... I did not feel like that at Moschino. Thank you Alexander! I seen a lot of other items that I will be...
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