Nail & Spa By Patty — Local services in New York

Had a nice, basic mani-pedi for $35. I didn't get the girl's name but she did a great job.

Only had a couple of minor problems that were resolved nicely. I chose this business because in Google Maps, 1) it had great reviews, and 2) it said that everyone has to wear a mask, employees get temperature checks, there's cleaning between clients, etc. I arrive and there's even a "No mask, No service" sign on the door (Yes!!). That was great, but I could see through the glass that only half of the 4 employees had masks on, and of the 4 or 5 customers, only 1 had a mask on. I asked the lady at the register why, and she said, "Oh, that's old; we don't do that anymore. You don't have to keep your mask on." I said, "But that's not safe.." I was really disappointed to see such disregard because we're very much still in a pandemic and infection rates in NY keep rising because of the new Omicron variants and people not wearing masks.

I was going to leave, but she asked if I had an appointment. I said yes, that I called yesterday and made an appointment for noon. My appt. was not there. She said she's the one who makes appointments, so I had to prove to her in my phone log that I called yesterday. I had also requested a wax, but canceled it because of the inconsistent masking; I told her I didn't want to take my mask off in there, especially with an un-masked woman repeatedly coughing. Then, all the employees put on their masks. (there's a big bowl of lollipops; an employee eventually gave one to the coughing woman). A few more customers came in while I was there — thankfully, all wore masks except the tall dude in a man-bun getting a mani-pedi.

Because the service was good— both nail services, and that they all masked up— I would return and recommend...

I went with a friend to get pedicures. The staff was friendly. The pedicures were.. average. They did cut my friends cuticles a little too aggressively and her nail beds were a bit tender after we left.

The nails looked ok but my friends were chipping even before we got home.. even after sitting at the drying table for a what is normally an adequate amount of time for.

They have a fairly large selection of colors for gel and regular nail polish, which was nice.

The reason I am Giving such a low rating though is for comfort and sanitation.

First off the straight backed bench seats for the pedicure tubs are incredibly uncomfortable and awkward angles do have your legs out for the pedicures and I felt like I would have been flashing the lady had not been wearing shorts under my skirt.

My water to soak my feet was luke warm despite me asking for more warm water which was barely warm after that. I was never offered any extra services (this may because we had scheduled appt, but I didn’t feel like I had an option to add anything on..)

At the drying table, the stools you sit on all had a knobby center that stuck out and poked you hard in the butt/thighs and made sitting again uncomfortable

The disposable cloth like shoes they use are also so flimsy, my feet were barely in them when you walk in them.

Now to sanitation… The tools were brought out on a metal tray, maybe this is from a sanitation station of some sort but I haven’t been in a salon ina long time that didn’t open new kits from each time, and that struck me as a bit gross. My friend also observed they didn’t even wipe out the tub before putting someone in her and mine...

Got my nails done when I was in the area about 11 days ago, went with a friend. I unfortunately did not get Patty, but someone else working there. My friend got patty. My first red flag was that liners were not used in the tub for the pedicures. That is a very easy way to transmit fungal infections. I asked them about it and they said they dont use it because they clean the tub. I hesitantly went forward with it.

The girl cut pretty low on my nails, I'm not sure how well they disinfect the tools as I'm used to the other salons taking the tools out of a new packet to use, but they do not do this.

My gel pedicure was applied poorly and not neat at all. I was overall unhappy with how they turned out. My friend who had patty had a way better job. It felt like I wasted money.

Later that day, I noticed my big toe on the left foot was tingling. Chatgpt said it could be nerve irritation or a fungal infection. 11 days later, the tingling is still here. I looked it up again and it said that the irritation should have gone away so it is likely a fungal infection forming. They usually take months to see the full effect, so I'm going to try to treat it pre-emptively. Wish I had...