Pet Island II — Local services in New York

Went here today with my African American husband and daughter for turtle items . We were trying to decide between food / supplies and considering we never make spontaneous purchases without being fully educated we were back there for a while checking everything out (reading labels and googling ) . The gentleman kept following us around . Literally , it was the most uncomfortable thing , DIDNT ask if we needed help just stood there making us feel like we were out of place, anytime any one of us moved they were behind our heels. I took a little walk around to see if there were more options/ tanks / different things aside from what they had in the back and low and behold I was followed by one of the workers !!!! I was so shocked . There were people of other races who came in and didn’t once have to deal with being followed , didn’t even look their way but this gentleman continued to follow us around !!! I can’t believe this actually happened to us , especially in NYC where it is so diverse !! Since we are new to the neighborhood it’s so disappointing to know that we can’t even support this local shop because they are assuming we will be stealing or just making us as people of color uncomfortable. Instead of reaching out to talk with us about the products or usual customer service tactics they made a horrible and humiliating assumption that was just not okay .

Please do better by your customers ! Especially POC , let’s all be kind to each other . Daily life is hard already no need to add on...

This is the best shop in the lower east side. They have a great selection of food for your dogs. This might be a little expensive for some people, but again they have good quality brand food for your pets.

If you are unsure of what kind of food your dog may like or want to try different products for your pets. You can find a variety of products at this location, which is why it makes it so easy to shop for your pet.

Youssef is always helping me out. This is a family owned buisness and everyone is nice. I always get some free treats for my dogs to try. I have really picky dogs but these guys helped me figure out the perfect diet for my dogs. I recommend this place if you live near the lower east. I travel almost an hour just to get my dogs food from here. They make sure I have a big bag of food for my dogs...

These guys are great, but the real star of the show is the store cat, Maya, a beautiful calico cat who has the best expressions, my favorite being the look of disdain when a dog enters the store.

The staff here are really nice and helpful; they don't bat an eye when I burst in a few minutes before closing due to my terrible time management skills, as they know my cat would disown me if I returned without the cat grass I faithfully buy for him once a week.

Massive selection of food and treats for both cats, dogs, and all other pets...