Rainbow Shops — Local services in New York

BE AWARE This store has the cutest clothes. But just yesterday I walked into the store and this lady came into my face and started shouting at me that I can’t enter without a mask. First and former this b’tch should’ve and couldve politely said “my love you need a mask to enter. I then proceed to tell her Um I’m vaccinated so I don’t feel like wearing a mask because it bothers me. And she had the illest attitude and didn’t let me walk in further , she stood there like a guarded pit bull. Highly unprofessional.. So ladies be AWARE of how the staff here feel entitled to scream at you over a mask. Very disappointed in the staff...

Lots of clothes but you know what turnt me off I was in the basement part of rainbow looking for more clothing and had the audacity to see a HUGE RAT run across the floor and run through empty boxes onto a open side door! When he stopped turned around and looked at me I was out! I told two store workers and they didn't seem a bit surprised and they really didn't care which I found disturbing! This is really disgusting..I won't ever go there again unless they resolve this huge...

Sam the “manager” at this store has the worst customer service and would not let me return an item due to a stain. The stain, was not one that I made. I pulled out 5 other items for Sale in his store with stains and marks. He said those stains are okay to sell.

Customer service was no help. Do not visit this store, and make sure to check your items for stains and “smells” because the staff sure as...