Royal Stone Cabinet & Tile — Local services in New York

Please don’t be a victim like me and think a thousand times before buying from their services. The worst cabinet ever in USA. I have attached pictures because the job was very disappointing. It has been more than 6 months and nothing has been solved. I though Ying would handle these problems professionally but every single time, she just gave me excuses. She says that they are a 20 year business but how could a business with so much experience produce work that even an amateur wouldn’t make? There are 6 top cabinets but 4 of them are a beige color while the 2 end cabinets are white. All the bottom cabinets are white. Not only the color problem but the work is not professional. They even sent twice, people from the warehouse who admitted to me that this was a problem. There is a very easy solution to this but they will not fix it. When I try calling Ying about this problem, she just ignored it and gave so many excuses also hung up my call.

Reply: They are liars. Ying never ever told me that they agreed to provide 3 cabinets. She just agreed to replace the one of the top of cabinet (above of the stove). It was not not supposed to replaced because it was perfectly good. I didn’t complain about that one. The owner is a liar. They just posted the reply to my review to look responsible. But they never did. But the fact, Ying keeps hanging up on me all the times I call her. I never got any answer until today. This is the only thing is I can do now, which is warn the rest of you about my...

We went to check kitchen cabinet for our new apartment. While the service was good, the price quoted was outlandishly higher than its local competitors. I’d suggest shopping around before making your purchase as there are many cabinet shops in college point. To be clear if same set of cabinet in one location is 2500 and another is quoting 7500, I think something is definitely wrong or quality should be like night and day, looked and felt very similar. I’ll let you do the deciding. Giving 3 for service but 2...

Kevin was great, all plans were drawn up accurately and he worked with me to make sure that everything i wanted was included. Very patient guy. The only reason i didn't give it 5 stars is bc we went once before and were working with another girl who told us we could pick up where we left when i came back on a particular day the following week. Only thing is, when we went back they said she wasn't there. Annoying inconvenience since we had to start all over with someone new but im happy we ended...