The Artisan — Local services in New York

Overall: It’s not a terrible place to live, but expected better for the price. I’d give it 2.5 stars if that were a rating option google provided (3 stars seems a bit generous).

Pros: Close to Trader Joe’s and the subway. Good restaurants nearby.

Cons: Very very thin walls, so your experience living here will depend significantly on whether you have reasonable neighbors. You can’t do much about the hallway noise though; that affects all units, and from what I hear it’s worse for units near the elevator. The building is located right next to the Williamsburg Bridge, so A LOT of traffic noise comes through CLOSED windows even at the higher floors—motorcycle noise at midnight is frequent and brutal. Management doesn’t seem to be on top of things (e.g. ignoring some of the terms in the lease; make sure you confirm everything before signing) and takes a while to respond. Had two separate building-wide water outage incidents that lasted for around 2 days each, and they left residents hanging re what was going on or when things would be fixed.

Other info: amenities (gym, lounge, grill, rooftop, kids playroom) are charged separately, and the gym is super small and so can get...

The Artisan, is lovely from the outside. Inside, there are workers who are very pleasant and receptive. However on giving this review I have some issues. I'm surprised there aren't more complaints from the residents! I understand it can take ages to get your machines up and running as they should and when they think they are fixed, they break down shortly after. There is an ongoing issue I also learned about pending the management. Like I said it's a lovely place but, but management needs to come up and do more. Pictures at...

The leasing agent Alexandra Goodman is completely incompetent. I had a 4pm booked, confirmed multiple times and she just decided to go home early and not answer my calls.

The front desk is equally incompetent, saying they are a third party operator and can’t call them.

In addition to renting at the Artisan, I was considering buying a condo next door at Essex Crossing....