Therapeutic Resources — Local services in New York

I have been working, as an Early Intervention provider for Therapeutic Resources for one year, and my experience has been very positive. Since the beginning, everyone has been supportive at all times. Therapeutic Resources specializes in placement of different services, such as EI, SPL, PT, OT, ABA, among others. Therapeutic Resources cares equally about their employees, the families and the children. They sincerely want to provide outstanding services to the families and their children by making sure that their employees are content. As a result, they provide an excellent working environment and EI services. I always feel supported and appreciated. They go above and beyond to make sure, that as a provider, I always feel comfortable in my assignments. I can call the office to ask questions, and to ask for advice. My pay check is always on time. They offer direct deposit and their provider soft portal is easy to navigate. The director and all the people at the office are always kind, helpful, and easygoing. Therapeutic Resources also offers excellent continuing education courses, seminars, and training. Their rates are very competitive as well. I also like their method of announcing new cases in my preferred area, and they are constantly providing me with cases. I can also check their website for information, announcement, and new job openings. I registered to other agencies, but I am currently only working for Therapeutic Resources because I feel happy and highly appreciated. I always recommend this agency to all special education teachers, and by writing this review, I want everyone to know that Therapeutic Resources is the best agency to work...

I am a COTA. I worked with 2 other agencies before working with Therapeutic Resources beginning in March 2023. I’ve had a great experience working with their wonderful team. Their professionalism made my transition very pleasant and smooth. The director Seanan Carpino is very knowledgeable, professional, and supportive. She is always patient, responds quickly to questions, and provides excellent training and mentoring. The agency has a lot of cases to choose from so you can pick those that are most desirable based on your needs. They offer free training. I’ve already completed COTA, ABA, and ProviderSoft training. ProviderSoft is a very simple and efficient system for submitting session notes and payroll. It also speeds up the process so you get paid quickly and reliably. I would definitely recommend this agency to others!

I updated my review after I worked with this agency in 1 and half years. Seanan is the best leader in my entire 30 years career. She has charming of her leadership. Her supporting around of me when I need help. All information updated very fast, so we can prepare of the change and go smooth (this I compared to another agency) payroll on time and period is short (you can get pay after you submit notes in 2 weeks. That means this agency finance is running well) Supervisors very supportive.

The only thing is I cannot get more cases because it gone fast after you see on the text message, may be that have a lot therapists work with therapeutic Resouces.

I still definitely recommend this...

If I could give zero stars, I definitely would. Significant problems experienced with Therapeutic Resources (TR) and their contracting organization to the point of having to file a complaint with the EEOC board. Experienced workplace bullying (frequently targeted by their contracting organization's 'Psychologist' (Related Service Coordinator)), maltreatment and severe confrontations, e.g., tactics using intimidation, demeaning, discriminatory, untoward behaviours, deliberately withholding pay. When attempting to address this with TR directly, TR did not immediately take any action and failed to address the issue for months until I contacted their contracting organization's, CEO. Still there was no formal plan of action created to address the issues I have faced regardless of whether I chose to stay with this agency or not. TR cares more about fulfilling their business interests rather than the welfare of therapists. I highly doubt the individuals of the TR team would provide the same treatment to family members, loved ones, or meaningful others! #Do better!! #There is no room in any workplace environment...