Tiny Cuties NYC — Local services in New York

I purchased a kitten from Tiny Cuties and was told that the kitten was in perfect health, but she was not. I saw discharge from the kitten’s eyes on my way home and I immediately notified the breeder. They offered an ointment for her eyes, but how would they know what medication was needed if she was healthy? Two days later I took the kitten to the vet and was told she had severe conjunctivitis caused by keratoconjuctivitis, and requires life-long treatment. They also found scabs on the back of her neck which they said could be from a past injury. Conjunctivitis symptoms cannot occur within an hour after being purchased, meaning this was a preexisting condition, as the symptoms showed when she got home and were considered to be “severe.” The owner was not helpful and did not take accountability for selling a kitten that was ill. They also stopped replying to me when I explained that the kitten had conjunctivitis, which is contagious and I have two other cats that could’ve been exposed, when purchased. I would recommend not buying from Tiny Cuties and looking elsewhere, as the owner was not honest with me about the kitten’s health. They also do not follow their own policy of ensuring the animals’ health.

Update 2/2025: I posted my review 1/19/25 and have not heard from the owner. They left a comment saying to call so my concerns could be addressed, and when I called on 1/26/25 the owner told me that it was an automated response posted and that she would call me back, which she has not. It does not seem that they are going to take responsibility for not being honest and selling a kitten that has a health condition. My kitten is still having issues with her eyes requiring medications, but we are doing our best to care for her!

Update 4/2025: The kitten was diagnosed with feline calicivirus, which is a highly contagious respiratory infection. The infection does not go away, and needs bacterial and viral medications for treatment. My two other cats were exposed and will both be needing treatment. I tried reaching out to the owner again, but was still denied any assistance.

7/2025: I still have not heard back from the owner since March. I reached out earlier this month and have not gotten a response, although they responded to my review. In March, the owner did offer to give a refund if I brought the kitten back, but of course I would not return her to the place where she was not taken care of. I took my cats to another vet and was told that they had another pet come in that was purchased from Tiny Cuties and also had health issues. Again, I do not recommend buying from...

We contacted Jenny about Diana and were able to have a zoom meeting. Little info was provided about her parents and they asked no question of us about our fitness to be puppy parents. We were told we needed to pay for her travel but not until later were we told we also had to pay to get her across the USA and pay for the escort, Uber expenses, and their hotel as that was not included in her travel even though it said travel was included in the purchase price on the puppies.com website. When we picked her up we did not receive the food or carrier offered. There was also no follow up by them about how she was after we left. Upon getting her home we had a vet appointment as soon as possible. She had a vicious double ear infection. One treatment took care of one ear but we were still fighting to clear up the other ear after 3 months. We also found she has medial luxating patella in both back legs. When we contacted Jenny she said none of the other dogs/puppies have it. My vet explained at this age it is likely genetic unless there had been an injury and Jenny did not and has not responded about this genetic deformity. She was not crate trained as advertised and with her medical issues we have focused on getting her healthy and not on obedience training so we just take her out every 90 minutes for a potty break. I don't want to return her as we have grown to love her greatly but the medical issues are not something we were expecting and the lack of response has been disheartening. She was estimated to be 6-8 pounds in her adult size but was already 9 when we got her and she is almost 14 now and has stopped growing. She is still a small dachshund but more like a tweeny than miniature. While Jenny was truly attentive during the acquisition phase there has been no communication since I texted asking about the...

BEWARE AND RUN AWAY FROM JENNY/TINY CUTIES- Worst experience ever. Was sold a small dog that is now “larger than we expected ”. While the company has a signed contract from us not guaranteeing the end size, It was claimed to be a dog that would not grow much. While we love him —he does not look like a micro or teacup pet. We feel mislead and didn't feel like our expectations were managed properly.

IN ADDITION, the company changed the social media image of my fiancé holding the dog to look like a smaller, micro teacup dog. They even changed the breed they showcased in the photo. I would never work with Jenny or her company again as I feel ripped off!! As a business owner, I never would be in business.

UPDATED::: Owner would not take any of my calls yesterday. She still has not reached out.

UPDATE 2: Owner BLOCKED me from her Instagram so that I could not share our experience.

UPDATE 3 (Nov 2024): Jenny NEVER did what she said she would in her response below.

UPDATE 4 (Nov 2024): The dog has continued to grow and is 'MASSIVE". He cant even be carried in our arms. He has exceeded all the expectations set by JENNY and her company on size. This led us to wonder if he is even the BREED we purchased??????

UPDATE 5 (November 2024): DNA TESTS SHOW THAT HE IS NOT THE BREED WE PURCHASED!!!! SEE BELOW---He is a POMA-POO and NOT a MALTI-POO!!! We were told by JENNY his breed and have explicit paperwork to confirm our intent to have a MALTI-POO and we were LIED TO. It makes sense now that he behaves and looks NOTHING like the dog we paid $7K for! We were beat and swindled. We were deceived and we have NO...