Versona — Local services in Norman

Normally I would leave a 5 star review, because Versona is the ONLY store I buy my clothes...for quite a few years. BUT my experience with customer service today, at the Norman location, was VERY poor. The cashier (blond, petite, glasses, wearing a snake print body suit and leather skirt) acted as though jumping on a register to assist, was beneath her, and was very rude. She stated, "I think the door might go off when you leave, but you can walk back and I'll remove the sensor." WHAT?? She PLANS on letting the door go off? (It didn't, she was somewhat bright.) I paid cash, and instead of handing my change back TO ME, she slowly walked to the other side of the register, and put my change on the counter. So... I slowly picked up each coin and each bill individually, to show her that I saw her arrogance. She didn't have a name tag on, but this was at 1416 today, with her above description. The receipt says "cashier 103," if that helps to identify her. I drive 30 miles to shop at Versona, and I gladly continue to make that drive if she repeats the HR/customer...

The employee lied and manipulated to get my phone number and email. I outright refused and I was told I had to give information in order to be able to run my debit card. “For security purposes”.

It felt super sketchy given I used to work for this company and this definitely was not the case five years ago.

Lord and behold, I’m getting spammed with emails now. I understand that KPI‘s are given to store employees and customer information capture is a goal. But lying and manipulating your customer base in order to achieve that goal...

I love coming into this location! The ladies always make me feel so welcome and love to hype me up! I appreciate coming into a store even when I am dressed down I am treated with respect. They always have a great selection and great ranges of sizes. I am a curvy lady and I also love the fact some of the clothes run a little large. I will be back hopefully this next week to see if they got any other new merchandise for the upcoming fall season. Thank you ladies for making me look and...