Color Me Mine — Local services in Norman

Very disappointed in the management of this store. I called the store and made the appointment with my family based on the day they told me I told I could pick up my finished pieces so my grandchildren could have them before they went out of town. I went to pick up the pieces on the scheduled day and was given Someone else’s order. They lady working could not find my order. After many phone calls and much searching she assumed they were still in the dryer and told me I needed to come back in two days, and my grandchildren were out of town by then so I could not give them the pieces they made. I went to update this post and respond to the comment the owner made. The owner has me confused with someone else. I came in to pick up my order the day I was told it would be ready. The only phone call that occurred was when the owner called me after the staff gave me the wrong order and told me that my order would be late...

Yes - this place is nice to paint some pottery with your kiddo which they enjoy but....the staff in this store has been disappointing twice. The 2 staff moved to the back when we started painting so they could obviously chat in privacy. If I needed something, I had to speak up so they hear me or my daughter walked to the back.

She was also a little hateful to my daughter and told her “Dont touch my cactus” then again “Dont, no, DON’T touch it.” Not please don’t, oh sweetie let’s not touch that etc etc...but was a little too aggressive for my taste talking to my kid.

My daughter said she did not hear her the first time about the plant and also thought the plant was fake. Then she cried. And it was her 8th bday....

We have been to color me mine many times throughout the years and we recently had a mix-up along with one of our pieces accidentally getting broke. Even with this issue, Amber went above and beyond to do the best she could at making up for all that had taken place. I was very impressed with the quick initiative taken to find our missing piece and back to us by the next business day after reported. I am happy to say we will continue giving this facility our business!!! Thank you for making your customer satisfaction your...