Rainbow Shops — Local services in North Charleston

I have been shopping at this Rainbow location for years. Today I experienced a terrible shopping experience from a lady who appeared to be a manager. She approached me about a “shopping bag” policy and said they had to hold my shopping bag at the front. I took my personal belongings out of the bag and she asked if had a place to put my personal belongings. I told her that I did not and she wanted me to hang my wristlet on the hanger with the clothes that I had in my hand. If I wanted to steal, how could I possibly fit anything in my small wristlet, be for real! I put the clothes back and walked out of the store. They missed out on money and lost a customer who has been shopping there for almost 15 years. I will never return to this location again and will never shop at a...

Sales staff is incompetent. Took 10 minutes to do a simple return. Was not greeted by the cashier. She took my items and slammed them on the counter while I was getting my receipts from the bag. She could not match (a kindergarten skill) skus on the receipt and keyed everything incorrectly. After finally issuing a refund she refuses to give my receipt until she tapes them to copier paper to make a copy. She barely made eye contact and didnt say thank you, have a nice day, nothing. Her grooming skills could have been better. The uncombed hair and ill fitting t-shirt should have been a red flag. If you want professional service shop...

(Northwoods Mall location) Nice variety of clothes, but I see the customer service attitude hasn't changed from previous reviews (apart from non-African American lady). There was no greeting up at counter, no "finding everything ok"?, no "can I check another store for you", no "I can help you" at check-out, no "thankyou" after checking out. Good thing the clothes can save this store. Clothes 4 star, customer service 1 star (at least she answered my question, after acting like she didn't see me standing there waiting my turn to be helped). One last thing; personal conversation took precedent over service and attention to...