SEPHORA — Local services in North Charleston

Every time I have been to this store I never get greeted. Not once. When there are employees standing by the door no one hands you a basket, nothing. Also the baskets are hidden and hard to find. Yet when I need help the employees avoid eye contact and are always too busy. I was an asst manager for a Sephora in Indiana and this would have never flown there lol the only reason I come to this location is because things are ins stock and easy parking. The manager of this store needs to seriously train on greeting and floating between guests. This is such a pretty store and location to be flopping this bad on customer service. I didn’t judge after the first experience bc it was a new store but after my 4th time at this location I am not impressed. King street has way better...

If you happen to visit this location please as to be assisted by Ari !!! This young lady should be the face for great customer service !! She was so sweet, so nice, very honest. She wasn’t just that way with me. I actually was waiting for someone to service me an no one seemed to have had been available so I had to watch her interaction with another customer. The customer was very satisfied and smiling from ear to when she left and so was I. I asked for just a sample of a foundation and she ended up giving me 3 instead. I know you get up to 3 samples anyways, but it was just the kindness and the thought because she could have just given me the 1 sample that I asked for but instead chose to show kindness generosity. I truly...

I love Sephora and was really disappointed with my experience today. I went to this location to try and get help with color matching some Sephora concealer and hopefully finding a foundation after watching a beauty vlogger on YouTube. I stood around lost for a few minutes, and then approached two staff members for help. They were so rude and dismissive. I left without getting help and being unable to purchase anything. I won't go back. I tried to go to a different location but they're no longer Sephora, so I ended up buying a bunch of makeup from a brand I've never...