River Street Sweets — Restaurant in North Charleston

'Stuff happens.' That is what the manager told me tonight just before she walked out the door. My husband, sister, and I went in this evening as they are one of the few places that we can get sugar free chocolates that actually taste good. As diabetics, my sisters and I appreciate that. The place was quite busy and the young girl working was working hard. Did I mention there were 4 people 'working'? There was a young man making pralines and two women sitting on the floor behind the counter. After being ignored for 10 minutes my sister was finally helped by the only girl working and the 2 sitting on the floor moved to the office in the back. A few minutes later one comes out with her jacket and purse. I asked her if she was a manager and when she said yes I asked her why it took 2 of them to fill a cabinet. She said it was broken and they were fixing it. I questioned why it took 2 people to fix a cabinet door when they had this many people in the store and her response was ' Stuff happens.' I walked out without my candy to wait for my husband and sister to make their purchases. My sister comes out with hers and my husband comes out shortly after, empty handed. This is one of the few places he likes to get candy from. He said he was at the register to pay and the girl decided to break up a prailine to give the girl behind him a sample. Only gave one star since it won't let me give less. Won't say never going back, but it will be a while and not while those 2...

My family has been going to this chain store since we discovered them in Savannah, Georgia. This review only refers to the Tanger Outlet location in Charleston, SC. Overall, the food is excellent and so is the customer service. The Tanger Outlet center is the exception. I was there three weeks ago and had a strange experience. I went into the store on a Tuesday around 10:30 in the morning. I was the only customer in the store. I passed a woman making pralines in the front who did not acknowledge me in any way. I waited at the back counter for someone to give me assistance. While I was waiting the woman left her post in the front, passed by me, STILL did not say a word and went directly to the back. I waited a few minutes more, still at the counter; and finally decided to leave when no one else came out. I have no idea what was going on! While I love the candy, pralines, ice cream and slushies here the customer service is very touch and go. Sometimes you are allowed to use the Tanger outlet coupon and sometimes you are not, depending on the employee, and the above description demonstrates the iffy customer service you sometimes get. The pralines are delicious but we now order pralines from a different company. They are cheaper there than from this place even when they let you use the coupon and we get great...

One and done. If ice cream is your thing, this is not the place. I ordered a milk shake and my wife had a single scoop cone, both completely unremarkable in size and quality. If you are going to charge premium prices, one of these attributes must be provided. The milk shake was served in a slightly larger version of a dixie cup and the single scoop was probably the smallest we have ever seen. As for taste….weak! Unfortunately, it becomes worse from this point on. At the posted prices and the Charleston tax rate of 9%, the total bill should have only been $14.06. When bank transactions were downloaded days later $19.37 was actually debited! Kind of hard to pull an extra $5+ out of thin air. If a mistake fine, if intentional it is at least misdemeanor theft. When I called to question this, I was told nothing can be done without a receipt, and since it occurred in the previous month, there was not a way to track it due to financial closeout. Sorry, this is nothing but a bold-faced lie. With decades of experience as a multiple business owner and Assistant Controller, I am quite familiar with product databases, accounting and tax programs, and nothing closes or disappears. Don’t believe me, use that excuse during...