I love this mattress store! I am a repeat costumer. Both experiences in the store were similar and fantastic. I would recommend this store to anyone.
Each time I have visited this store, I was quickly greated by their salesmen. These sales personnel were different from the others. They were not pushy at all which I appreciated. They were helpful and knowledgeable! At one point, I could not make a decision. The salesman allowed me time on my own to determine which bed I liked better. The salesman were very professional and excellent to work with.
I have bought two mattresses from this store. Both have been excellent quality. I am extremely happy with the Lisbon Latex bed. It has the perfect balance of softness and support. My first night sleeping on this mattress was amazing. I woke up well rested and not one single ache. I am so happy with the purchase.
When you visit this store, it's a little difficult telling which side is the front. The salesman there told me that they were planning on remodeling the store which I think is a great idea. Even though I entered through the back door, I was greated quickly.
This store has a lot of variety of different breeds. If you go, I'm sure you'll find one you like. Their prices are excellent and they almost always have a sale going on. My last mattress I bought for $200 cheaper than the listed price. The mattress comes with a 10 year warranty. The best part is that the warranty is included with the bed. Delivery is free if you spend above a certain amount. I was impatient and didn't want to wait a very short time. So the salesman helped me strap my mattress to the top of my car.
Overall, I've had a wonderful experience at this store and would highly...
Ā Ā Ā Read moreMy wife and I have been mattress shopping through some of the bigger retailers (RC Willey, Ashley, etc.) with no luck. They were quick to show us the mattresses, list off the specs and compare models along with telling us all about the financing options... Yet they never felt like they truly listened or understood what we were looking for.
As soon as we walked into 2 Brothers in Orem, Traven was quick to greet us and listen to what we were looking for. He started us off on one mattress and listened to what we liked and what we didn't, then took us to one that fit more of our likes. He actively encouraged us to take our time. to get comfortable and notice how the mattresses felt supporting our bodies. He would walk away as my wife and I talked, then check back within a couple minutes, leading us to another mattress that may be a better fit, or encouraging us to go back to a previous one. There was absolutely no pressure, nor any mention of financing or upselling.
Once we settled on our mattress, he was quick to build the order. He answered any additional questions we had regarding the delivery process, timeline, and recommendations. We never felt pressured to buy anything yet we bought a couple new pillows and a mattress protector simply because of the positive experience and knowledge he had regarding the products.
We'd highly recommend 2 Brothers and will definitely keep them in mind for...
Ā Ā Ā Read moreI was shopping mattress stores in the Orem area and needed to find a king sized mattress and 2 twin mattresses. After visiting several stores, (except this one) I settled on Mattress Firm. I wasn't thrilled with the comfort of the mattresses, but figured I was only going to use them a couple times a year as this is a vacation home. I made the purchase and arranged for delivery from Mattress Firm. Then, I made the discovery of The Mattress Department. I went in, told the salesman what I was looking for after laying on 2 King mattresses, I found exactly what I wanted. I also bought 2 pillowtop twin mattresses. I was extremely happy to have saved over $1000 (compared to Mattress Firm) for mattresses that I thought were of better quality. I was also able to purchase sheets on-sale which is always a bonus. I finally got to try out my new mattresses for 2 weeks this summer and I have to say that it was the best nights sleep I've had in a long time. My husband and I have different needs when it comes to the firmness/softness of a mattress. I have spent upwards of $4000 for my king mattress (BeautyRest Black) at home and still have to put a latex topper on my side for comfort. The king mattress from Mattress Department was very comfortable, cost me less than $1000 and both my husband and myself are very happy with this purchase. I highly recommend The...
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