Downeast — Local services in Orem

I am super impressed with every detail about my experience here today. We were greeted by April and she was helpful and informative about the current sale and asked good questions without being too pushy or invasive. Then as I found a few items I knew I wanted to try on, Bailey took notice, came right up, and offered to start a personalized dressing room for me which was organized and all ready to go as soon as I was done browsing. She gave constructive feedback as I debated which pieces I loved or which ones didn't work for me quite as well. I was able to take my time without feeling pressured or rushed and I walked out with 6 items that I absolutely love and that fit my body and needs perfectly. These clothes are high quality and in my experience always hold up extremely well!! Definitely worth the money and with our savings from their sale everything was more than reasonably priced. I also appreciate their selection of modest clothing that empowers me to feel confident and beautiful!! Both April and Bailey were darling and so fun to chat with! I couldn't be happier and more excited to wear these clothes, seriously sooooo comfortable without sacrificing on style. Hands down, highly recommend!!...

I can't get over the wonderful experience I had here today. Kirstie is an absolute Angel! I've never been in this store before or met her but when I walked in she immediately greeted me happily and asked me if I was looking for anything specific. I was looking for a specific top and she helped me find it and even watched me try on two different sizes in order to find the right fit. I was having so much fun with her I tried on a ton of other clothes, each time opening the door to the dressing room and she would run over excitedly to see the clothes on me and tell me what she thought and help pick the right sizes. I felt like I was shopping with a friend! I love that she used my name, spoke kindly to me, and complimented me, you could tell she really loved her job and her customers. I ended up buying a few new tops and I plan to come back in a week when the spring collection comes out. After checking out, Kirstie gave me a hug, such a sweetheart! I love this store and I can't wait to come back and have another fun...

The sales clerk on my recent visit was excellent, finding me other, similar skirts once she knew what I was looking for. But honestly, I’ve been a little leary buying clothing from DE lately as the last couple of items I’ve purchased haven’t washed well. For example: the shirt was so cute on, but the first time I washed it (according to directions), the fabric shifted and needed serious steam ironing and blocking to reshape it. What I thought was a cute hassle free tshirt now sits unloved at the back of the closet. Lately I’ve felt your pricing has been a little high and now your sales that made usually made it worth stopping are becoming fewer and fewer. Also, I’d rather save a dollar than walk out of the store with a fancy high end shopping bag that I just use once. Remember your early days when it was all about getting great style for less? While I think the new logo and branding is attractive, I miss the...