Nordstrom Rack — Local services in Orem

Ventured here for the fIrst time tonight as Nordstrom Racks typically have great deals and markdowns. Had great winter coats on sale under $70 too. Browsed through the clearance shoe section and still found some shoes still a bit pricey even when the price is marked for clearance. This place has really clean bathrooms - so that was a plus! And the bathroom also offers disposable seat covers! Which is kind of rare in Utah - I don’t know why every public place does NOT offer disposable seat covers - this should be a law! In California every public place offers disposable seat covers. I did find a couple of pairs of shoes here that I really liked, but still was a bit steep in price. There was also a dress jumpsuit in the clearance section - one medium and one XL. The medium one had a price of $11.98 and the XL had a price of $$20.98. I asked an associate to see if they are the same price, as they are both the same dresses. Usually when this happens in a does a department store, they honor the lower price so when the associate came back, she stated that someone placed the wrong price on the lower priced tag, meaning both dresses were supposed to be $20.98 each. I don’t know if that’s a store mistake or they were blaming a random customer, but it just gave me an impression that they don’t run...

Wow, I don’t know what has happened to Nordstrom, but I have Never dealt with such a ridiculous return policy. I have a pair of Nike ankle socks that needed to be exchanged for Nike crew socks, the exact same price. I don’t have the receipt for my original purchase. They refused to exchange them because I could not provide proof of purchase. Supposedly, they looked through their entire system and couldn’t find a record of selling a single pack of Nike socks in the time period that I thought I originally purchased the socks, so therefore my story must not be true. I have a hard time believing that in a month time they did not sell a single pack of Nike socks. Regardless. I didn’t want cash, I just wanted to exchange one style for another. The Nordstrom Rack downfall began a few years ago, when the store started to resemble Ross, but even Ross will let me exchange an item that I bring...

I would give less than 1 if I could. I tried to enter the store and there was a huge sign that blocked the entrance. Once I was able to enter I was greeted by an employee totally masked and gloves offering me a mask with salad tongs. I was wearing a face shield. I was told I could not enter without a MASK. I politely told him that could not medically wear one. He offered for me to talk to the manager. WHY? The mandate had been lifted and I was going out of my way to wear a shield. I have since gone to a Dr appointment in the hospital with my elderly dad and wore the same shield without any questions. Does The Rack now more about this virus that has a 99.8% survival rate than the IHC hospital???? You have lost my business and at least a $300...