American Eagle & Aerie — Local services in Orlando

If you place an order for pickup, make sure you check your bag before you leave. I placed 1 online order and picked it up. Got a call 30 mins later saying that "I forgot one of my orders". Turns out my order came in 2 different shipments and they only gave me half of it when I was there, because they didn't condense the order. They assured me they would hold it until the following Monday when I could come back. I drove all the way back again a couple days later and came to find that my order had been cancelled. Luckily the order was still there and the staff that was working was diligent in helping me that day. But I was not impressed with the staff working on the night...

Management and cashiers are always rude to my wife when we shop at this location, we've shopped there 50 times, and after tonight's trip we won't be coming back. My wife had some returns that she had purchased online; when she told them she hadn't worn them, they called her a liar. They said her items were for the regular American Eagle store, and that she should drive 30 minutes away to the Florida Mall store because they'd have to transfer the inventory(this Factory location is 8 minutes from our house). This is pure laziness on their part. My wife was the only person in line, just before 6pm tonight. Why do you hire people who provide such poor...

I love Aerie for their comfy clothings and loungewear. I had never tried their bras and I felt displaced with trying to find my size. I wanted to take a moment to really thank Morgan Cobb. She was so patient, friendly and bubbly. She made me feel so comfortable and made me love my body in a new way when I found bras that fit! Thank you for engaging with my boyfriend and I. We had a fun time chatting and buying my items. You...