Towne Storage University — Local services in Paradise

Last month I had opportunity of meeting a wonderful lady that had assisted with payment. I confirmed wifh the lady about payment for the next month and she had confimes with me that. I still had another month of the special and regular payment would not go into effect until September. Valeria was sitting there at the same time she and I were diacussing this situation. So i came back to make a payment on the 1st of August and was told another total for the month of August. When was told to me when I paid for July. Valeria stated to me that she didnt hear when tbe lady quoted me that I was still under the promotion. So I asked her (Valeria) when the lady would be back so that I may speak with her. She told mw she was on vacation amd would be back Monday. This was Friday, 08/01. I confirmed with her and she told Monday and she would be in about 9am. So i come back 08/02 to make the a payment and to still confirmed that i could still speak with the lady about the misquoted information from last month. She tells me the lady may not be there. I mean its seema lime there was error and that was on the company for stating that I was still on promotion. And should be honored. Valeria tells me no and wasnt apologetic and rude. Like why she is preventing me from speaking to the lady to get the situation rectified. This is poor representation of the company and not...

I want to thank Ms. Loretta for being a true Angel. I was on a tight budget and needed one of the bigger units. She showed me different size units until I figured out which size I needed for my move. They had unbelievable prices and promotions this month and the facility is so clean. She walked us thru the app process because this is a No key or keyless facility which is amazing for someone like me who looses keys! After we were done she gave us candy! Thank you so much for everything...

After searching several storage facilities, Towne Storage - University was the only one that utilizes the NoKe system. As a business needing to give access to staff, this is crucial for us. The manager at this location, Vivi, was amazing!! She was very kind and helpful getting us all set up. She followed through on her word (which is huge) and overall went above and beyond assisting us. We 100% recommend...