[solidcore] Center City — Local services in Philadelphia

I am writing to express my considerable disappointment with my recent experiences at Solid Core. Despite my enthusiasm for the classes offered and my commitment to attending despite challenging weather conditions, I have faced considerable inconvenience due to the center’s policy and management practices.

Firstly, the inconsistency in the application of rules is disheartening. I understand the necessity of maintaining strict attendance policies; however, I find it unjust that clients are penalized for arriving mere minutes late due to unforeseen circumstances, such as inclement weather, while the center reserves the right to cancel classes with less than an hour’s notice. This asymmetry not only disrupts clients’ schedules but also reflects poorly on the establishment’s regard for customer time and commitments.

Moreover, the lack of adequate communication and compensation for such last-minute cancellations adds to the frustration. As customers, we plan our schedules around these sessions, often making significant personal sacrifices to attend. The expectation that clients show understanding and flexibility should be reciprocated by the service provider.

I had hoped for a more professional and considerate approach from Solid Core, especially considering the commitment and investment clients make towards their health and fitness through your services. Unfortunately, my experiences have fallen short of these expectations, leading to not only personal inconvenience but also a reconsideration of my patronage.

I urge the management to review and amend these policies, ensuring fair treatment and respect for all clients’ time and commitments. It is in the interest of both Solid Core and its clientele to foster an environment of mutual respect and...

I came to my first class today (04/22/2022) thanks to Jess reaching out to me and being so kind and giving me a tour and letting me know who my coach is (Amanda) and I honestly found my place to go to work out and feel so proud about it!

Amanda, my coach made the class fun but also challenged me, though the class is shared with several other people, Amanda corrected my posture when needed and was such an amazing help and giving encouragement when needed.

SolidCore is what I exactly needed in my life and I’m so happy to make an investment in my well being.

The area is well kept and clean, bathrooms are tidy and stocked with things you didn’t think you needed after your workout but it’s so kind how they think of their clients.

I highly recommend SolidCore if you’re serious about challenging yourself — I can’t wait for...

If you’re looking for a positive and badass group fitness environment [solidcore] is your place. The Center City classes are always filled with a hardworking crew and the best coaches bringing good vibes and a (very) hard and humbling workout with good tunes to get me through. 2 bathrooms + a changing room (no showers) and lockers for stashing your belongings. Front door is also code locked - I typically go to the early morning classes during the week (I bike or bus - haven’t had issues on the block!) and it’s the absolute best way to start my morning. My membership is worth every $$ —you really can’t replicate this workout on your own or anywhere else. And extra shoutout to my fav instructors Molly and Tori if you’re...