Koto Sushi – Sushi & Hibachi Catering in Philadelphia — Restaurant in Philadelphia

This review is not based on Koto’s food but on their understanding or lacktereof of how Groupon works. I went in yesterday with an expired Groupon knowing full well that I wasn’t going to get the promotional value. When I tried to apply the original value (not the promotional value) to my order, the owner refused to honor it because it was expired. It was difficult to communicate with him even with Groupon on-hand that clearly states that the original value is still useable. After about 30 min of back and forth I left without my order. I hope the owner takes the time to talk with Groupon and educate themselves about how it works so that in the future this doesn’t happen again.

Taken from right from Groupon’s website.

Using your expired Groupon is a lot like using a regular Groupon. Find your expired voucher on your My Groupons page, under Credit Vouchers (on the website) or Expired (on the mobile app). Don’t have the mobile app? Download it here. The amount you paid for the voucher can still be used at the business toward the purchase of the goods or services originally advertised in the deal. Just show the voucher to the merchant. For example, if you paid $10 for $20 worth of food at a local restaurant, after expiration, your Groupon is still valid for $10 worth of food at that restaurant. Learn more about promotional value vs. paid value here.

At this point it’s not worth my effort but the owners interpretation or understanding of expired Groupon is flat out wrong. I just hope they talk to Groupon so the same situation doesn’t...

Nice presentation. Food was on time. I ordered the night before and apparently it was too late so they canceled the order WITHOUT calling me and AN HOUR after I had placed the order. I had previously called them as well minutes after placing the order to change something. It would have been nice to know if they weren't going to be able to fulfill the order. Presentation : beautiful. Something I'd get straight out of a restaurant. Taste: the fried duck roll is not a roll at all. It's fried duck bits and taro mushed together in a fried casing... Similar to a spring roll. Not really tasty. Dragon roll - the rice is fresh but it's not superb taste. Getting sushi from the mall would be cheaper and would taste about the same. Shrimp tempura - average but expected.

Overall? Way too expensive for what you get. If you look at the pics, I spent 35ish on all of that. An extra 10 for delivery fees. Any other grub hub order is cheaper and tastes better.

Complaints: no soy sauce. There's only the one mixture of soy sauce and mustard for the duck. It's strange. Rolls are way too small for the price. It's normal that you get 6 pieces in a roll. The shrimp tempura was only 5. Kinda mushy. And the rolls fall apart when you pick them up. Nothing amazing about them and therefore no reason to charge so much. The mall charges 6 bucks for a shrimp tempura roll and I only have to wait 10 mins.

I will not be ordering...

This place is clean, the servers are sweet, fast, and very accommodating. They do pick up orders through a small glass windows but if you want to dine there they let you right in… and honestly it’s nice view of the jewelry stores it has a nice atmosphere great for people watching. The food is good their harumaki which is their spring roll is great and I love their kani salad ( nice size)Their lobster miso bisque is very tasty only thing I wish they had a bigger bowl of that.. the prices for lunch are perfect… their sushi is priced very well!!!their dinners little pricy but they are an upscale sushi restaurant. This is a nice spot because the waitstaff is so kind and fast. Only thing the restaurant is hot but when I said can you put on air conditioning they did it immediately and I was cool as a cucumber. If you want a nice atmosphere that can help you destress come here!! I’m waiting for their general tso now I have a feeling it’s good. It just came it’s delicious . And they have fun Japanese sodas!!! And big glasses of wine !!! Fiji water and great Mochi !! Love!!! Nice quiet atmosphere, good music not loud . Great for couples and dining alone . Family is fine here to if you want a...