Two Renaissance Square Parking — Local services in Phoenix

Prebooked parking on the ParkWhiz app and drove to the correct location . The man that was working told us we were in the wrong location and we had to drive two blocks down. He also told us that he would only take cash if we paid for our ticket.

I contacted customer service from parkwhiz and they told me I was in the right location.

I decided to park in a different garage but believe the management that is physically overseeing this garage may be double dipping. I definitely reported this to ParkWhiz customer service since the man was giving false information.

If you’re not going to take pre paid tickets than why partner with apps for pre paid parking. This really brought frustration since we had to back up and look for another parking garage since we didn’t have...

Overpriced parking garage that double charged me for parking.

Prepaid for parking for $10. The ticket machine at the entrance would not scan the bar code on my phone, so I took a ticket as traffic was building up behind me and I figured that I would be able to use the code when exiting the garage. Once I reached the machine to exit the garage, there was not any option to scan the prepaid bar code and I was forced to pay and extra $20 as there was a lot of traffic behind me again and I was not...

I prepaid for parking and printed the voucher. Tenant tried to scan the barcode on the voucher, but the machine kept saying it was invalid. The tenant allowed me in. When I left the lot, the machine required the ticket to let me out which made me pay again. I am now owed money. My memory was jogged that this is the second time this has happened to me. Renaissance Parking needs to take themself off of these apps allowing for prepaid parking. Besides that, it's a clean and...