KAY Jewelers — Local services in Plymouth

I recently visited Kay Jewelers and had an outstanding experience, thanks to Wendy. From the moment I walked in, Wendy was incredibly welcoming and attentive. She took the time to understand exactly what I was looking for and provided helpful recommendations that fit my style and budget.

Wendy’s expertise and genuine care made the entire process smooth and enjoyable. She went above and beyond to ensure I was satisfied with my purchase, patiently answering all my questions and offering insights that truly made a difference.

If you’re looking for exceptional service, I highly recommend asking for Wendy at Kay Jewelers. She made my shopping experience special, and I couldn’t be happier...

My wedding band had a baquette fall out, i have the Kay's Diamond bond so a simple fix would be a free repair on my sz 5.5 ring!

I Dropped it off in June 2024 & then it all went array ! It got resized to a 9.5 because of a typo error. ? It took another 4 months to return BUT KAYS CAME THROUGH AND ordered me a beautiful baquette replacement wedding band which turned out to be a bigger TCW total carat weight! And a gift card to spend at Kay's . All in all it turned out ok! My new baquette Diamond wedding band is much nicer and is much more comfortable ! Thankyou to Jeannie McCarthy DM And all staff involved at Kay's in Plymouth,Massachusetts

Happy Customer Jan Walsh

Plymouth...

My ring was sent out to be fixed July 8th. I began calling September 9th because I had not received and update. Yesterday I was told by the store manager Vicky that she spoke with the service center and my ring would be sent out by the end of the week. Today I received a call that this was actually a lie. The ring was sent back to the store and signed for by an employee on August 25th and has since gone missing. That leads me to believe a store employee now has my ring since they are kept under lock and key. Save yourself the heartache and go somewhere else with a competent manager and employees who won’t steal...