This shop is a gem and I was thrilled to learn about it. I stopped by in advance of the renaissance faire for some pieces to complete my outfit. The shopkeeper was extremely helpful. She helped me find a couple pieces that might work. That said, I felt rushed, tried them on over my clothes, and hurried to check out. Upon getting home I discovered that the most expensive piece didn’t fit as well as it seemed while in the shop.
The very next day, I went back to the shop and talked to the woman at the front desk about exchanging the items. She was absolutely fine with it, told me to grab something else, and it wouldn’t be an issue. I took my time, found something that I was absolutely thrilled about, and checked out.
This brings me to today, we returned the items and there was now an issue. The owner did eventually give us ½ of what the difference was but I’m pretty disappointed. I would have been entirely happy with store credit - $40 in store credit and we’d be renting every dress-up event and holiday.
If you are in the market for a costume rental, this place IS awesome. The owner and employees are passionate and they have outfits for every occasion. I recommend bringing any pieces from home you want to build off of to try on with your rental and absolutely make sure what you rent actually fits, there won’t be any wiggle room and, personally, that doesn’t make me feel very appreciated as a customer.
All this to say, I now understand that it is their policy that no exchanges are permissible, but there was clearly a miscommunication between the owner and employee, which then affected me. Still giving full marks, go rent here, the owner is awesome, and you won’t be disappointed by the...
Read moreDon’t bother with spirit or party city, this needs to be your go-to costume/cosplay store! Convenient location and endless options for nearly any kind of costume, with a truly amazing staff that is eager to help you with any request. The things you find here are great quality, with very fair prices for purchasing— many options are available to rent if you just need it for a night or two as well!
If you’re on the hunt for stage makeup, there’s an entire wall dedicated to it! You’ll be able to find the best in quality for face paint, fangs, masks, and more.
I am thoroughly impressed with the selection and friendliness of the staff. They’ll help you find exactly what you need, assist with fitting for corsets, and will work with your budget to help you find good deals and discounts. They’ll also get you set up with an account, so you can get coupons! I already got back $20 in coupons after my first purchase!
Not only will I be coming back very frequently, but I’ll be recommending this to anyone and everyone in the area, as well as bringing any visiting friends/family to find some goodies here. Absolutely...
Read moreThis is, without a doubt, the best costume shop I've ever visited. They offer an incredible variety of items for any costume you can dream up, from classic Halloween outfits to unique cosplay pieces. The selection is vast, with high-quality costumes, accessories, and props that cater to all ages and occasions.
What truly sets this shop apart from others is the extensive knowledge and experience of the staff. From the moment you step inside, it’s clear that the employees genuinely enjoy their work and are passionate about helping customers find the perfect costume. They are incredibly friendly and approachable, ready to offer suggestions and share their expertise.
The atmosphere of the store is vibrant and welcoming, making it a joy to browse. You can tell that this is a place where creativity thrives, and the staff goes above and beyond to ensure that every customer leaves satisfied. Whether you’re a casual party-goer or a serious cosplayer, this shop has everything you need! I can’t recommend it highly enough—this is a hidden gem that every costume...
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