Scrubs & Beyond — Local services in Rialto

Bad customer experience there on Sunday 3/2/25 this week. I always buy my scrubs here and went in to see if I could exchange my scrubs for a different color. The manager there told me since the purchase was past 60 days that it was against company policy to make any changes or refunds. I told her I understood but only wanted to get a different color, not like I wanted my money back. She then went on to say it was at her discretion to to see past the 60 day policy and still declined to let me exchange for a DIFFERENT COLOR. She could have just left out the part that it was at her discretion. I would have left there feeling better about not walking out with another color. Bad customer...

First visit was great, staff was very helpful and placed an order for some scrubs for me. I found out afterwards that there was a sale and went back in and they didn't want to apply the discount. They also didn't call me the first time when my order came in. I went another time to buy more scrubs and there was another sale going on. I had a coupon on my phone for the sale and they still didn't want to give me the discount. They were very rude and don't go along with any sales by the company. I called customer service and they told me all sales are in store as well as online and there is no reason they shouldn't be applying sales. Won't...

Today the 9th of May at 7:30pm the sales ladies working are very rude and do not provide assistance to customers that are not their race. One rep was counting her drawer while the other continuously kept looking at her watch. If they are more interested in getting off work then maybe they should be unemployed. I have shopped here numerous of times and every time my experience has been horrible. They do not honor sales Promotions that I receive in emails and frankly speaking I’d rather the store return back to San Bernardino, at least the customer...