Cabin Fever — Local services in Salt Lake City

The store has a great selection but staff is absolutely horrible. We walked in at around 8:40 and were browsing. (The store closes at 9, but hey- we had time to buy something) at 8:50 the staff turn on a loud song on the stereo about leaving, and when that ends, the staff start talking amongst themselves at the register that “if these people aren’t out at 9, we can call security, right? We already played the song and they aren’t leaving.” I was trying to decide between two items to buy and all I could hear were the staff trying to decide what other song to play to “give these people a hint that we close soon, and that they need to leave now.”

Here’s the thing. Yes- they close at 9. Yes- I will leave the store before you close. But don’t threaten to call security, and turn up the radio with 10 minutes before nine to try to get people to leave. That’s a...

I was thinking this was the coolest store for gifts and fun odds and ends until I just dealt with the cashier who had a clever way of talking down to me like I’m the imbecile. First of all, I don’t have your “receipt” because it is just a slip of paper showing you charged my card. Not anything more. It doesn’t show what I spent 20 dollars on, just that I spent 20 dollars. If you want that, let me pull up my credit card statement. It’s the equivalent of. Hopefully, the owner will be a little more intelligent and helpful. I don’t want a refund, I want what I bought for my son’s birthday to work.

UPDATE: I have not been back and don’t intend to. I actively tell people NOT to shop here. The cashier really got to me when she said it wasn’t a big deal if I wasn’t going to return to shop there so, I won’t. FYI, I fixed the...

This is a clarification to Tiffini Mahmood’s negative review on behalf of the employees working at Cabin Fever. The “slip of paper” (receipt) that the employee requested not only states the itemized amount of a purchase, but also clearly notes the store’s return policy and the date of the transaction. Those employees are trained to exchange/offer store credit ONLY UPON presentation of the receipt. THEY WERE SIMPLY FOLLOWING THEIR TRAINING! Most places of business follow this same basic principle.

The most unpleasant exchanges are commonly those where the return was attempted outside of the posted policy, and thus nullifying the store’s obligation to accept said return. It’s pretty clear.

I will always love Cabin Fever!! It’s a fun place with fun stuff to make you laugh and play!!!

Negative energy should park...