Fankhauser Jewelry — Local services in Salt Lake City

A couple of months ago, I stopped by Fankhauser Jewelry in Sugarhouse to have my watch repaired. I was immediately greeted by Katrina, who was busy with another repair but still took the time to address my issue quickly. She was able to handle the repair quickly and efficiently. Before leaving, I inquired about Garmin watches, and that's when Chris introduced himself, offering his insights with a friendly and knowledgeable demeanor. The kindness and professionalism I experienced at Fankhauser Jewelry set a high standard for any establishment. They were friendly, professional, knowledgeable, and most importantly, honest. This level of service should be the norm everywhere. It’s been a tough time for businesses along 2100 S. As a result of construction efforts and I’m so glad to see that Fankhauser Jewelry is still hanging in there. Thank you Kris and Katrina for such a positive experience. I highly recommend this local gem to anyone in need of...

I love this little shop! I have taken multiple watches here to replace batteries and watch straps, and I've received excellent service every time. This past weekend, they really went above and beyond by helping me replace my daughter's Garmin watch batteries for free when I couldn't get the backs off the watches.

I have also taken jewelry to them, and they helped me replace the backs on a pair of earrings. Additionally, they identified that the earrings were from England, which was incredibly helpful as I couldn't distinguish the real diamonds from the fake ones in a pile of earrings. If you have any watches or jewelry that are out of service, take them here to get them back in working order! It's like the best urgent care for injured watches...

I took a couple of Seikos in to be engraved, my company name and my initials, and another as a gift. Right when I walked in, I saw the jewelers workplace and knew my timepieces were in good hands. They called me 2 weeks later, and the quality of work done for a very price far exceeded my expectations. The bracelet needed to be adjusted, and that was done for me in a matter of minutes. After I had left, I noticed that the time and date were adjusted accurately by them as well. It's the little details that make a big difference. I'd highly recommend this place if you need any work done on a watch. They also have a good selection of high-quality used watches that have been restored and look as good as new. I have my eyes on one of...