This is a very nice gym with amazing equipment, however, it’s unfortunate that it has very poor management. It is connected to the hotel and the hotel management is treating the gym like a stepchild that was left behind.
Equipment is not getting the routine maintenance or even the repair they need, the same goes for amenities like showers, sauna, and steam room, the steam room gets out of service frequently and more often it smells weird. Some of the showers’ hoses were broken for a very long time, and some of them didn't turn on. Occasionally you can find a razor lying on the floor.
I talked with 3 different employees a few months ago with 2 weeks intervals about the machine getting wobbly when training that requires basic maintenance, nothing changed in 3-4 months. Employees told me that hotel maintenance staff care the least about the gym.
AC in the corner has been broken for a few months. When it’s working they cannot decide what temperature to put in for both gym and men's room. One side of the 3rd floor can be in the low 60s and the other in the mid-70s. There are no standards.
Rules are not enforced either, a personal trainer opened music from her phone today at 7 am while training her client and forced other members to listen to her music for 30 min while even good music sounds terrible coming out of that tiny speaker in such a large space. Another personal trainer talks over for an hour on the phone while using machines when there's a “designated phone area” on the 3rd floor. Employees should be good examples for others about following the rules but obviously, that is unfortunately not the case here.
It is dusty in some places most of the time because there’s no real cleaning getting done. The staff’s shift doesn’t start until the gym opens in the morning. They mop the floors way after the gym gets open when members are training instead of starting it a few hours before it opens.
The demographic of the gym started to change as well, there are members appeared recently who are trying to carry “Gold's Gym Culture”, screaming while lifting, and working out with 4-5 people together while speaking loud and obnoxiously taking the spa-like experience away.
In short, current hotel management cannot keep up with it, hope it can change and the new one can turn it back to what...
Read moreI chose Aquavie over another gym downtown for a few reasons.. The biggest, I live downtown.. as well as the outdoor pool which I prefer for my cardio excersize. A dry and steame suana. Other amenities, a track for running, in door and outdoor excersize equipment. No additional costs to utilize any of the spin, yoga or other random fitness classes ran daily. Plus should I choose to utilize the spa for a massage I get a discount. I can order food easily from the hotel next door right from the gym menu. Endless towels practically over flowing. The whole place gives me the feel of a resort. They open early and close late. Constantly cleaning and keeping the place presentable. Admittedly the cost are around 150 a month without putting any money down. The price goes down if you do though but only byabout 30 dollars. Their are other more basic gyms without a pool or suana or free classes but the pool was a must for me. I push my body pretty hard everyday at work and need a pool for the low impact on my joints. So yes for 30 or 50 bucks you can go to another gym but I am definitely happy to spend the difference considering all the options offered. Also if you ask the gym will give a complimentary day membership to try the out. So do it. You'll be super impressed. I was. Hope my...
Read moreThis is simply an amazing gym. While I get that a gym membership costing about $150/mo may seem high, not many places offer or even CAN offer what this one does at this price point. The staff is so damn friendly. But, not only friendly, they are truly helpful. From my personal trainer, Jessica, who goes above and beyond in getting my body to where I want it to be (not where she may want it to be), to Omar at the front desk who ALWAYS has a friendly, warm smile and a few kind words.
This gym has amazing amenities. The steam room and sauna in the locker room are immaculately clean, the showers are all spotless, and you couldn't ask for cleaner toilet rooms. The porters are literally ALWAYS cleaning.
You will never run out of clean gym towels, the spa water on the roof is an amazing touch, and I have literally NEVER used such amazing equipment. Having valet parking on site is so convenient at only $20/mo.
I seriously can go on and on. This is just an epic place, with an epic staff. If anyone at the gym sees this, you are all special to me. I came last June insanely out of shape. I was desperate to be healthy. I wanted to LIVE with my husband for a long time, and actually have quality of life. You all, every one, have helped me achieve my goals. Thank you from the bottom of my...
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