Lovesac — Local services in San Diego

I’ve been looking for couches for a long time and was really excited about getting a LoveSac. I was ready to spend about eight thousand dollars that night. I had an hour to get to the mall to sit on it and make sure it was comfortable.

I arrived at Fashion Valley Mall but parked on the wrong side, so I ran around trying to find the store. I finally got there with just one minute to spare. I just wanted to sit on the couch for a second to see if it was comfortable. I didn’t have questions or want to look around; I just needed to sit for one minute.

When I got to the store, I was out of breath, but the door was already closed. (8:58/59) There was an employee inside fluffing the couches and pillows. I knocked on the window, but he just looked at me rudely and didn’t say anything. I knocked again, and he ignored me again.

I understand the store closes at 9 PM, but I arrived two minutes before closing and the door was already shut. I told him I just needed to sit on it, he could hear me through the window. I said I was buying the couch online and just needed one minute. I asked him to please let me in. He was rude and completely ignored me.

If I’m going to spend eight thousand dollars on a couch, I don’t think it’s too much to ask to open the door for one minute, especially since I arrived before...

I was beyond excited when I found out that Lovesac had finally arrived in Fashion Valley! It was like Christmas morning, but for grown-ups who care way too much about furniture. I’ve been on the hunt for a solid sectional sofa that checks all the boxes—comfy, stylish, and something that won’t make me regret every movie night when I sink into it like quicksand.

Enter Jenny, the Lovesac genius. She not only explained the brilliant concept behind their sectionals, but she also somehow read my mind and showed me some incredible layout ideas that actually make sense for my living room. (Which, let’s be honest, currently looks like a game of Tetris gone wrong.) She was patient, knowledgeable, and didn’t once judge me for testing out every possible seating position like a professional lounger.

Honestly, I walked in curious and left ready to reimagine my entire living space. If my future self is living my best, comfiest life on a Lovesac, I have Jenny to thank for it!

Highly...

The staff here are an absolute gem. I know the amount of people that just walk in to see the products with no intent of buying has to be excessive. They treat everyone the same with no pressure. We needed to expand our current sactional with additional seats and wanted the wedge. They took their time to explain the issues with deep seats and wedges misaligning. Very informative and knowledgeable about...