The Sarasota Collection Home Store — Local services in Sarasota

The people who own this business and their employees are truly wonderful. Their level of customer service is over the top. They took care of me today in so many ways. I had a small table I could not assemble. They had me bring it in and it was done in 10 minutes. I had a car issue and they sent me 3 blocks down to the best auto repair in town. The man who assisted me from there was fantastic. What amazed me is that as I walked back with the auto repair man to my car the owner of Sarasota Collection was walking up the street to make sure I was ok. Their service was so great I purchased a second table. Their merchandise is high end, beautiful and unique . Reasonably priced for such good quality. Even Prince, the dog, is a love. You leave feeling you have made new friends. Beats the heck...

The buffet itself was excellent—well-designed, of good quality, and reasonably priced. However, the delivery and after-sales service were far from satisfactory. The furniture was initially delivered and one of the doors would not close properly.

Upon raising the issue in-store, I encountered a lack of understanding as to why I couldn't simply fix it myself "..don't you have the balls to use a screwdriver and fix it..". It then took three separate visits to finally resolve the problem. Throughout this process, there was no apology or acknowledgment of the inconvenience caused.

While the product meets high standards, the service experience leaves much room for...

If you are looking for beautiful, high-end furniture with a talented and friendly design team, look no further. The Sarasota Collection Home Store is a family business and the owners are wonderful people with amazing taste. They are constantly restocking their showroom and if they don't have what you are looking for, they will find it for you. In addition to having a beautiful store, I love their approach to design. They listen and then help you put everything together. Lastly, whether you are "just looking" or making a purchase, they are always so pleasant and it's just an overall good vibe in...