Crescent Jewelers — Local services in Savannah

Told them before I paid I needed my grills done before Saturday they promised me the will be done by Thursday and Saturday the latest it was the following Tuesday before I got a call about not to mention I call them Saturday and Sunday just to get disrespected on the phone I call the store manager he said he would talk to me about my price I would have to pay than he forwarded my call 3 times I left a message on his phone call the store for them to tell me my balance is $350 so I call the manager back again for him to say he took $50 off that’s the best he can do I told him I can’t pay no more than $200 because of how disrespectful his sales clerk was and I bought them having base off his clerks promising me something they couldn’t deliver nor did they call and provide a update on the delay as a heads up in stead he tells me it’s nothing he can do so I told him I want my money back he text me after 2 pm I call him and told him I have things to do I can not wait till 2pm I have to be in another state for something else so he said okay and hung up I call him back 10 times after texting to get confirmation that I will get my money back each time he forward my call this by far the worst experience I ever had with anybody to be a VETERAN this what soldiers risk...

Crescent Jewelers helped make our surprise engagement unforgettable! Writing this on behalf of my fiancé because his experience with Crescent Jewelers deserves to be shared. I’ve personally known Miss Aziza (the mother of Ali, the owner) for years. Long before there was a ring, she told my fiancé —if you ever propose, you better come see me. And he kept that promise. When the time came to surprise me with a proposal, he went straight to Crescent. Monica, made the entire process effortless. She kept him updated through every step via text, from picking the right diamond and carat size to when the ring was ready for pickup. She took the pressure off and helped him feel confident in his choice. Her guidance truly helped him let go of any hesitation he had about buying from a big jewelry chain.(something that shocked me) What he ended up with wasn’t just a ring—it was a beautiful moment I’ll never forget, crafted with love and intention. Crescent didn’t just sell a ring, they helped create a memory. And for that, we’re both...

Purchased a wedding ring for my 20th anniversary (10k-$1000). After wearing it wife started getting a black line underneath. Went there and was told that she might be allergic to 10k (we have lots of gold jewelry and never happened before). The guy took care of us, and told us to upgrade it to 14k and we did. We payed an extra 250 for it for a total of aproxímate $1250. Well same week the wife started to have the same reaction again. Went there and the girl on the counter told us the same story, that we have to upgrade it to 18k because she said that she might me allergic to the 14k as well and I told her that might be the material that was used with to mix with the gold. After I refused to increase the karotage she wanted us to but platinum but that was going to take about 5 to 6 weeks to make and would cost us more money and we would not know until they made it and I declined to send it as the uncertainty of the extra cost. I asked if can be returned and she declined to any returns. Untrusted business...