Pike Flats — Local services in Seattle

Update #2: I got a call from Pike Flats today about a package newly arrived, and it was indeed the latest lost package. +2 Stars back since they shouldn't be dinged for FedEx's mistake in marking an undelivered package as delivered, and for contacting promptly to return a $1000 piece of computer hardware to a recently former tenant. This doesn't resolve the other packages that have long since been irrecoverably lost.

The missing star is for the remaining need to improve the package flow through the facility from courier to resident. Lost packages have half a dozen places they could be, not the least of which is 'accidentally picked up by another resident' or 'outside'.

Update #1: I should mention that the staff are exceedingly helpful in checking the package lockers, package room, security cameras, and other possible locations for said lost packages. I had contacted them every time a package was lost, and I had recently contacted them about a recent lost package prior to posting this review. Doing so has never found a lost package.

Staff are nice. Unfortunately lost update:$500 worth of packages because couriers put them in a wrong, unsecure, or unknown place. Something about this place makes package...

Adrienn is a marvelous property manager! She is kind and affable and responds to all of my emails quickly. Further, she is always downstairs during business hours, ready to chat if she's not in a meeting. These units are a fantastic value for the current price. I got a six-month lease for around $1,000 a month, not facing the street. This complex is a newer development in this prime Capitol Hill location, with an elevator, a superb roof deck, a locked bike/package room, in-building laundry, heating, and a fast-fiber internet option. A lot of vegan takeout options around this complex which I enjoyed. I never had any issues with hot water, and Seattle tap water is drinkable. I work from home and don't currently own a car, so this complex was perfect for my needs. A large grocery store is a flat walk away, which is rare for a Capitol Hill or even a downtown Seattle apartment building. I would highly recommend a six-month lease here to experience everything...

Ever since building management changed from Thrive (who were mediocre but at least answered your emails and were present) to Bonavista I haven't been able to get ahold of the leasing office. Emails and phone calls go into the void, the leasing office has sat empty since the management change. I see from the reviews I'm not the only one having this problem with the new management. Trying to clear up why my utilities for a month that my apartment sat empty are the highest I've been charged yet.

I will be moving out as soon as my lease is up to a building whose management actually cares and doesn't leave you without hot water for days without concessions or and thinks the majority of the building being locked inside (when the directory deleted the majority of us after-hours, so our building keys and codes didn't work) is an emergency that is worth doing...