Ross Dress for Less — Local services in Seattle

I was in the Seattle downtown store last thursday and I was so upset when I am paying because the cashier is not even done helping me and still scanning my last merchandise she is calling the next person in line and while I’m trying to get my payment and swipe my card , the next customer is already beside me which makes me feel uncomfortable and not safe because there’s no privacy and courtesy for me while I’m making my payment and I felt that I’m being rush while they were just talking beside me. And even while she was scanning my merchandise the cashier even wants me to swipe my card right away which I didn’t do because I want to make sure the price I’m paying is right. After I paid I talked to a manager and told him my concerns and he said that it is Ross policy that they do it that way and if the cashier will not follow Ross will be fire the employee . I know it’s busy because of the holidays not just at Ross but other stores too but they never do this.other stores make sure that when they call the next person in line they are done in helping the customer . Ross is exposing the person paying from fraud , identity theft ,scam n etc. there’s no privacy , courtesy , unsafe and no customer service. And when I’m disagreeing and telling my concerns in a nice way to the manager , he’s getting irritated and cut me off . So unbecoming of a manager who should have all ears to listen to customers complains and concerns. Not because Ross is still in business and prices are cheap and they know customers will keep on coming back to shop they will not think about customers safety, courtesy and privacy and no...

Worst store on the planet, to my cashier, Meagan, just get a new job, you obviously hate this one, I was already having a rough day so you didn't ruin my day, but seeing the look on all the faces you checked out in front of me I know you ruined theirs. This store us garbage, it uses to be good but now it can't hire more than two cashiers at a time when easily they needed 4 or 5. I know this company doesn't even give a s#$

I'd like to give this Ross a higher rating since I shop in here often. I just can't though. Ross is never my go to place to shop for clothes and such, but they have such great bargains, when I'm downtown with some time to kill, I always stop in to see what's new. The housewares and seasonal stuff are especially affordable. Seriously, bedding or dress shirts are so cheap compared to comparable items just a few blocks away at higher end retailers. I almost always find something so affordable I have to buy it unless I don't feel like waiting for...

THE LONGEST CHECK OUT LINES EVER! This place is seriously horrible when it comes to check out. There are rarely more then 2 check stands open at a time. You're also lucky if the card reader is working that day. Half the time it's broke. One day the week after Christmas I needed to exchange an item. It was busy, yes, but I ended up in line for 35 minutes!

I know the place is a little rough around the edges. It could be cleaner and more put together, but what do you expect? It's a discount department store on the corner of 3rd and Pike downtown! The deals are too good to pass...