Okay so I brought in my Calvin Klein bag into this location on my birthday 2/3/2019 and had some of my belongings with me. One which was a legal knife that my brother gave me that was his for his birthday. I am disabled and need it for self defense because I carry around a lot of cash. (Mind you I spend $200+ every time I shop here), well as I walked out to my car and checked my bag it was gone. Stolen by the employees there. Not sure which one did it but it was very disrespectful to steal my birthday present. As if I am shopping at this location again. I’d bet my life on it that the employee(s) stolen it and possibly turned it over to security. I am a premium customer and that’s the only store I shopped at that particular day. So watch out guys Calvin Klein at Arrundel Mills Mall will steal from you!!!! As if I am handing any of my bags over to them again!! At any location! Highly upset by this ordeal! Other than that the 18 yr femal employee was actually accomadating for the most part. Still even with her there I had a very bad experience!!! Now a sentimental gift to me is now gone forever thanks to this store. I never steal or cause any problems!!! I did not deserve to have anything stolen from me. I’m a 110% it was in my bag before I came into the store and a 110% sure it was not there when I left. It was the only thing stolen. Like what the hell Calvin Klein?!?! Do you steal from all your valued customers or it was just me??? Maybe I wasn’t as valued as much as I thought as I was!!
Everyone who plans on shopping here, don’t do it! If you do leave your belongings in your car even if you gotta take the extra half mile+ walk to and...
Read moreI recently visited the Calvin Klein store and had an exceptional experience thanks to Yajaira. From the moment I walked in, she provided five-star customer service. Yajaira was incredibly attentive and helped me find the perfect product, taking the time to understand my needs and preferences. Her knowledge and friendly demeanor made the entire shopping experience enjoyable. I couldn't be happier with my purchase and the outstanding service I received. Thank...
Read moreWorst customer service, swiped a whole gift card the clerk told me it went through the. She said her machine not working and restarted everything so my gift card was 0 now then they said sorry there nothing the can do. Second time been in this store in past month and customer service...
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