Merrell — Local services in Severn

If I could give 10 stars to the saleslady Cheryl (sorry if that's not the correct spelling) I absolutely would! I have a hike planned for June and I needed hiking boots. I've done plenty of research and the top brand that kept coming up was Merrell. I'm not big on online shopping so I mistakenly stumbled upon the retail store while in Arundel Mills. I didn't even know if I was buying any shoes but after talking to her for not even two minutes I wanted anything she suggested. I got the MOAB (mother of all boots) based off what I told her and what she said would be past suitable. These shoes fit amazing and they are soooo comfy. I usually don't partake in any store deals but they buy one get one 50% she talked me into and I now I have an everyday shoe outside of my hiking shoe (also super comfy). She was so interested in my upcoming adventure and it warmed my heart because I'm not surrounded by adventure seekers that it was soooo refreshing to talk to someone who loves that kind of hobby!! I talked her head off for at least 30mins, if not more while we found that second show to purchase! She needs a raise, a bonus and a gold star!! She...

I am a nurse who is on my feet for 12+ hours a day. Merrell is my go to shoe since I accidentally stumbled upon them in Arundel Mills mall. I buy a the same pair of shoes once a year. It is one of their popular classic brands. My only complaint is that despite their great sales..my shoe is never on sale. I was kindly informed why and it is because it is exclusively sold by Merrell stores whereas other shoes they produce can be sold at other types of shoe stores. I have unusually wide and short feet and Merrell is the only shoe I can wear that fits my width and length. As long as they sell my shoe (which I was luckily told they would probably never discontinue), I will...

I live out of state, and had found an apparel item that I was obsessing on and my local store did not have size/color I needed. So, since our local guy did not offer to check other stores for me, I took it upon myself to call another Merrell outlet in Chicago, that gave me the number for this store that was showing they had my item in stock. I had outstanding service from the Assistant Store manager - Alan - who was friendly and very helpful and assisted me in purchasing it and having it mailed to me. Really went the extra mile which my local store did not offer to do, and I had to take it upon myself to track item down. It happened to be on...