Levi’s Outlet Store — Local services in Severn

Extremely bad customer service and the lady staff were mocking us.

Nov 25th 2023 afternoon, Myself and my family went to the store (levis Arundel mills) with our 3 year old son and when we were looking at the jeans towards the end rack and all of a sudden i saw a staff screamed at my 3 year old son who was in his stroller for touching one of the jeans, he was frightened & we too. Immediately she asked for the jeans from my wife and gave a fake smile. And we saw the lady staff hold the jeans across her face was joking with her co worker, which was extremely insulting. We lost our interest in shopping and went out of the store. The store staffs who were guys were professional but this lady staff was arrogant and her behavior surprised us. levis needs better...

Visiting fron it if town and went to buy jeans for me son. Worat customer service I have ever experienced. Fitting rooms were apparently under “ maintenance”. We were asked to buy the jeans, then go to the restrooms in the mall to try them. Lupita (if that was her real name ) when asked if we could use the employ bathroom instead said they did not have employee bathrooms. No more Levi jeans for my family, we have worn our last Levi jeans, there are too many other great brands of...

I like this place as they have great prices on clothes. The customer service and the environment of the store is top notch. I asked a young lady about some of the material in the clothing and she was very knowledgeable about it. I went and i brought a couple of shirts and some jeans. The checkout process was quick and I was out of the store just as quick. I...