Natuzzi Editions Southlake — Local services in Southlake

My experience at Natuzzi Edition in South lake with their Sales Representative (Khalisah Callam) for our new home

I recently had the pleasure of working with a Khalisah during my furniture purchase, and I must say that my experience was exceptional. From start to finish, the Khalisah provided outstanding service and displayed a high level of professionalism and knowledge. I would like to take a moment to commend their efforts and share my positive experience.

First and foremost, Khalisah was incredibly attentive to my needs and preferences. They took the time to understand my requirements and provided valuable insights and recommendations. Their expertise in furniture styles, materials, and trends was evident, and I felt confident in their ability to guide me towards the right choices.

I highly recommend Khalisah and her team I worked with for furniture purchases. Their expertise, attentiveness, professionalism, and commitment to customer satisfaction were exemplary. If you're looking for a knowledgeable and dedicated sales representative to assist you with your furniture needs, look no further. I am grateful for their outstanding service and will definitely seek their assistance for any future...

I had such a wonderful experience at the Natuzzi Editions store in Southlake. Jo worked with me to find the perfect sectional for my home. She is very friendly, knowledgeable and spent a lot of time helping me figure out which sectional would fit my needs. She followed up with me after my first visit to the store with a variety of options, configurations and pricing. I placed my order a few days later and I am confident that we made the right choice for our home. I can’t wait for my new sectional to arrive. ...

At the time of purchase Southlake sales person was very friendly and helpful. But after delivery problems started. Poor customer service. Natuzzi Southlake attitude is to pass the buck to its customer service which is unresponsive. They delivered wobbly tables, and now waiting for even small consumable part from Italy which could be months - now they are blaming tariffs. No urgency to address to fix their quality issues. Will NOT buy again or do not recommend the...