Well we went there for a few items.. They have a sale going on so it was pretty good. We bought close to $50 worth... The price on some of the clothes was a good deal ... However, the service was terrible..:-( Okay, the young Blonde girl on the floor helping was quite helpful and nice.. BUT, The older cashier was just slow as molasses because she's socializing with her friends instead of doing her job which made that process of checking out long and cumbersome.. :-(.. for that.. its okay.. if I hadn't had to experience her socializing and wasting everybody's time while they catch up on their church, social, home life and gatherings.. I would have given it four or five stars.. just struck me odd to see the young people working hard and the older ...
Read moreTerrible service when you are returning an item. They push you aside and hand you off to the next sales associate 3 times before someone will work on your return. They were ugly about explaining return/exchange value. I was told we are not given an exchange unless we buy something right then. It used to be that you can get a credit for the exchange value. I didn't have time to shop for anything right then so then i was told whenever i do come back the exchange value would be less because it was past its 30 day policy period. My husband came here to get me a gift for Christmas and couldn't find anyone to help him at all. VS used to have a high standard of customer care but now it seems customers with returns don;t matter. I will not buy from VS again. ...
Read moreThey never have my size, this store only carries very few sizes of bras and panties, it's like they'd rather sell clothes to teens than sell quality products in variety, the last time I went in the sales associates were all snobby and almost rude. Should have left it where it was. At least when they were doing deals the associates actually cared about the customer care. They stopped selling their signature scents collections and release slightly more expensive body products with less variety. Not sure if it's this store or the company in general but they need to get it together. I won't be going here for a while. Hopefully they work on their...
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