Glitzy — Local services in Torrance

DO NOT GIVE them your business. One of the ladies, the younger sister, is insanely disrespectful. I surveyed a dress that was on the wall gently touching it when it came crashing down on my head. She snapped at me and said I don’t need to be touching the dresses and that all the dresses that you see up on display are on the racks. She should have asked if I was OK since the hanger hit me and the dress was not properly hung up as a display. We then asked for the dresses that we chose to be placed in a dressing room and she very rudely said that I should just place it on any rack in the most disrespectful tone. We left the dresses on the rack and continued to look around. She later placed them in the dressing room. When my daughter was ready to try them on, the dresses were gone. (The other sister had returned all the dresses back to the racks.) I went to the counter to ask her where the dresses were and I found her eating a corn on the cob at the counter. She said she would go look for them after she was finished washing her hands. She continued to eat the corn so I looked around the store and retrieved the dresses myself and took them to my daughter who was already undressing in the stall. As I walked into the stall, she held the door open. I asked for privacy as my daughter was already half way undressed. She didn’t like that I wanted to close the door to the stall so she then threatened us that if we damaged the dress we would have to pay for the dresses. When confronted about how rude she was being, she told us that we did not have to buy a dress from her and she attempted to dismiss us. This experience was so alarming. We have never encountered a business like this. DISGUSTING on so...

HORRIBLE service. My daughter (Black) and her friends (white, Black, and Latina) were shopping for dresses to wear to another friend's quinceañera. First, the staff were side-eyeing all the non-white girls and whispering to each other. When my daughter was in the dressing room trying on a dress, an associate started banging on the door, yelling that she was taking too long, and insisting on "helping" her tie the straps. She did so, told my daughter that the dress was pretty, then ordered her to take it off. My daughter went back in the dressing room to change back into her clothes; as she was changing the woman barged into the dressing room and insisted on "helping" her undo the straps. She noticed my daughter's insulin pump and asked what it was. My daughter told her, and the woman told her that if she lost weight, her diabetes would go away. MY DAUGHTER IS AN UNDERWEIGHT TYPE 1 DIABETIC! She also didn't let the non-white girls try on more than one dress. One of the other girls (Black) wanted to try on a quince dress, but the woman yelled at her and told her it wasn't her culture. We will NEVER shop here again, and will actively discourage others...

I wasn’t going to write a review but decided it was necessary after hearing all the relatable reviews. Im going to leave an honest review and bring the awareness about how awful this place treats their customers. I visited Glitzy in del amo mall for my birthday and two of their workers of Asian decent body shamed me and made me feel really bad about myself I literally left crying. I came in to purchase my prom dress and really wanted the dress displayed on their window but they told me they weren’t even going to waste their time and get it out of the manequin because it wasn’t going to look good on me. They skinny shamed me and even told me that I wouldn’t look good on some of their dresses because I had no cleavage or curves and laughed while saying that. As a brand you need to be inclusive and diverse that’s why your store is always so empty and have the same stuff just holding dust. It is horrible how unprofessional they are and provide a unsafe environment. I do not recommend Glitzy at all and wouldn’t want this to happen to any other girls. And Glitzy you really need to rebrand and change the way your employees...