Palisades Center Ice Rink — Local services in Town of Clarkstown

Definitely not coming back. What a scam $15 to rent and skate and another $10 to sharpen the RENTED skates? The management is poor and the workers lack training, respect, and basic common sense. When my friends and I went to ask for sharper skates the response was, and I quote, “Wow, I’m surprised these are sharp.” It wasn’t sarcastic but genuinely surprised. At an ice skating rink which proclaims on their website to professionally sharpen skates the least they can do is sharpen skates instead of playing games on your phone, gossiping, and applying bronzer.

We got there early to make the most of our time. As we walked in the private lesson sessions just ended. We were dismayed to see that we couldn’t see a Zamboni and the ice was rough and chopped up. When we got onto the ice we couldn’t skate without sliding and the rough ice didn’t help. All around us people were complaining about the dull skates and slipping. I had to ask for three different skates before I gave up. All three pairs I had were rusted but in the end we gave up. It was a similar experience for my friends.

If there wasn’t a no refund sign we would’ve asked for a refund. Please don’t waste your money and look for...

Alright I come here due to the convenience of It being at the mall. The positive is the ice is always good and they are consistent with cleaning it. Unfortunately we have a problem; there needs to be more workers enforcing the skating rules. On free skating sessions, everyone needs to skate in the same direction because well if someone turns around and going the wrong direction, people fall... I have not fallen on skates in over three years until yesterday for this reason. Unacceptable.... have people enforcing the rules because one cannot just turn around and skate the wrong direction. Now my rear end hurts and I NEVER FALL this ruined my streak. Secondly people think they can just have skating sessions during this time and they end up skating against the flow. Yes kids will practice with a coach and collide with free skaters since they aren’t skating the simple circle like everyone else. I will not stand for that. This happens again, I’m saying something because it is ridiculous have workers facilitating basic rules so people like me don’t have to spend their time dodging kids who don’t know left from right....

The prices aren't bad, the facility is tolerable, but the staff seems to be run by a bunch of kids and a manager who doesn't give a crap, even when I personally e-mail him to resolve an issue. Beware, once they take your money, you are no longer a potential sale, so they treat you however they feel on the ice, with the employed guards to ensure safety on the ice flying past you, cutting you off, and god forbid your on the ice when that buzzer goes off. They will stop you dead in your tracks to get...