Bought my watch via the Tag Heuer Boutique in Roosevelt field mall with Adia originally for my first Tag (Carrera Day Date) and it was a luxurious experience. I felt catered and always was offered refreshments when I'd visit. Recently found a piece of debris on the dial. Brought it back to have it serviced. I let them know I needed it back in time for my wedding, but they informed me that it could take 16 weeks. I was thrilled to hear it had return from service after just 2 months. When I returned, Javier took care of me with an expresso while I took delivery of my properly serviced watch. In addition they answered some questions I had about airport travel with my automatic piece, which I'm pleased they had an answer for. This customer service along with the carrera makes me a happy...
Read moreBecause of the global supply issues affecting everyone, I decided to start my holiday shopping early. My first stop was the Tag Heuer Boutique in the Roosevelt Field Mall (Long Island, NY) and there is were I met Adiya Henderson. With her assistance, she was able to special order a one of a kind time piece direct from Tag Heuer. Once the time piece came in, it looked spectacular! In fact, Ayida admittedly stated to me that their store had never seen that particular item before and all the while, the other store employees admired the looks of what appears to be a one of a kind. I’d have to admit that the motivating factor for me to invest in the time piece that I ordered was Ayida’s professionalism, honesty and most importantly, her...
Read moreI was looking to purchase a luxury watch for my wife's 50th and was immediately greeted with kindness and professionalism from the start. I was shown various models by Ramone and selected one that I thought would be perfect for my wife. I came back the next day and made the purchase and made sure to inform the salesperson helping me make the purchase to thank Ramone for his hospitality and that I made the purchase. I came back with my family and Ramone once again helped me again by sizing the watch for my wife and even gave her champagne while she waited. It was an overall great experience and I would definitely come back to make a purchase in the...
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