Abercrombie & Fitch — Local services in Town of Hempstead

I had purchased the ellewoods perfume after trying the tester in store. The one sold to me has no scent except straight alcohol so i contacted customer service who sent me an email telling me to return it to the store i bought it at. Right off the bat, the two associates at the register were so rude in their body language and tone. They told me absolutely not since the box was opened. I showed them the email from customer service and they said they didnt care and were denying me the return. The worst store experience i have ever had and sad to say its turned me away from shopping...

Zero customer greetings in-store Few employees on salesfloor even though you don't even know who is working in the store vs shopping The line at Cashwrap when few customers on the sales floor are not even being offered any assistance One person up at the cashwrap assisting customers when there were more than two people in line and quite frankly the brand reps on the salesfloor could have hopped on or been assisting on the floor or even at fitting rooms. No assistance in fitting rooms. Beautiful new store with...

Went on labor day weekend. The store was a little disheveled, especially the sale and clearance section. The fitting rooms are oddly located and spread out which makes traffic flow difficult through that part. There's no set location to line up for a room either so it gets confusing. The registers are also in an odd location, opposite the fitting rooms, so the entire middle section of the store can be a nightmare...