The Container Store — Local services in Town of Hempstead

Not happy with todays visit I preorder 2 sneaker boxes that was on sale I waited 2 hours if it says same day pick up why should I half to wait to almost end if the day for my order they should b able to pull order and let me go one of there employees was mean saying I half to wait for 2nd email but I waited already 2 hours the other employees one Melissa at the counter did her best and another brother with glasses the older brother with glasses wasn’t nice he kept stopping the other employee from going to the back to ask a simple question I would never order online again and I would make sure friends and family I know do t order online if the store gonna have people wait all day for a same day pickup no one knows when that 2nd email gonna come he tells me well it’s 1000s of orders comes everyday right it does so ya gonna continue have people pay in advance online and wait alllllll day for a 2nd email Melissa did say it’s only one person In The back doing online orders she kept apologizing she tried to help I did pay with cash on site for 2 extra and still wanted the ones I order online because I prepaid I didnt want MY money back until that employee wasn’t nice I been a customer for a long time I...

What a pleasure it was to work with Container Store's exceptional employee, Jimmy. I had the opportunity to build custom wardrobes with his expertise and assistance, and I cannot express how grateful I am for his deep knowledge and guidance.

From the beginning, Jimmy impressed me with his understanding of wardrobes and storage solutions. He patiently listened to my needs and preferences, skillfully guiding me through the entire process with attention to detail.

What stood out the most was how Jimmy effortlessly combined his expertise with a friendly and approachable demeanor. He made me feel comfortable asking questions and ensured I was well-informed throughout the entire journey.

I can confidently say that Jimmy is a true asset to The Container Store team. I highly recommend him to anyone seeking expert guidance and a seamless experience in creating custom storage solutions.

Thank you, Jimmy, for your excellent service and for making the process of building custom wardrobes such a...

The worse store, people may ask you if you need help, but they still act like you are bothering them. There was a male cashier, young guy that seemed to be the nicest person in the store. The manager is to busy with work to attend the employee's interaction with customers. Employee on the phone while attending customer. Employee doesn’t care to interact and fully listen to the customer’s request. What ever happened with the customer service?. But don’t things this store represents the corporate values, people over the phone are extremely helpful, think about it twice before going to this store. Try the ordering online experience. Last but not least the store should have more stock. Majority of the aisles are either empty or extremely low stocked. I think “Sara” (think someone called her that) needs some...