Where do I even begin, the people working here have no work-ethic whatsoever. I came in shopping with my parents, my dad was looking at a pair of pants, and keep in mind my parents love shopping at Buckle, my dad really liked these red colored rockrivial’s, the EMPLOYEE told my dad that they were really “f**king ugly”. And then another employee was assisting both my mom and dad, they were trying to decide if it was in their best interest to get an item my dad had tried on, the employee approached my parents and asked “ everything alright? You want me to hold that up at the front for you?” My parents said we’re still deciding, the employee mentioned if you apply for the credit card it’s and additional discount off my dad had previously applied for the credit card earlier that day. The employee turned to my mom, and said “have your mom apply for the credit card then”. My mother is very young looking and for them to assume she was older than my dad obviously was very offensive. They both made the comment we’re married, these people now working there are the worst costumer service representatives I have ever...
Read moreI had probably one of the best experiences I’ve ever had when shopping yesterday. I have never bought a pair of jeans from buckle before, so when it came to style, wash, low rise, high rise, I had no idea what I wanted. The most amazing, kind, and helpful employee named Devin stayed with me for at least an hour bringing me so many different styles. She even tried on some of the same jeans with me so I could see how they fit from a different perspective. She did nothing but hype me up, and was honest with me when it came to what looked best on my body type. Never in my life have I felt so confident and comfortable in a pair of jeans, let alone with any employee I’ve come across. THIS GIRL SERIOUSLY DESERVES A RAISE!!! She’s genuine, kind, helpful, and made my shopping experience so much fun (I’m usually stressed and overwhelmed when shopping) but something about her made me feel at peace. I left feeling content, and confident. THANK YOU SO MUCH DEVIN. I highly highly recommend looking for Devin when you stop by. She’ll make sure you’re...
Read moreBuckle in southcenter mall has the best staff and definitely will do plenty of shopping there. Years ago I said I would never shop at buckle again because of thier rude customer service and not at all helpful staff. Yes I said never again but last year for Christmas I new they had a gift that someone really wanted so I gave in and went into buckle because the person the gift was for was more important than my personal vendetta. Glad I did because the staff at this buckle was so great and amazing I have been back several times and will continue to make the two hours drive to shop here over many places closer to my house. Definitely a good spirited non pushy and very...
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