Lamps Plus — Local services in Tukwila

My husband and I walked into this store for the first time a couple of weeks ago. We were there a few minutes when we were greeted by Shauna, she was very helpful and friendly. I showed her a couple of pictures of things I liked on my phone. She recognized my design taste and she and her coworker Aspen got on their computers and started showing me some amazing light fixtures! They were enjoying seeing the new fixture designs as much as I was! We had fun! During this time we were also greeted by sales associate John Anderson, he was very knowledgeable about the products and gave us good advice. Needless to say we have been back 4 times. We have now redone our bathroom light fixtures in 2 bathrooms, new stairway sconce light, new dining room light, new kitchen light, and a lamp for our family room! I would highly recommend Lamps Plus in Tukwila! We will be back...

This is such an amazing find! Lamps plus sells stuff that I never expected including Couches recliners fountains and rugs. As a bachelor this one stop shop was perfect and I'm the best location as you can check competitors on pricing easily. But I must admit the prices were very affordable and they have a 60 day return and no restock fee on orders. I had called the store to get directions and was greeted warmly by Melissa who convinced me that the store was definitely worth a visit and boy am I glad I did. The employees are trained in design and offer free design help and the knowledge was vast. All of the employees here are fun and will laugh and banter with you as you shop. (Guys) it didn't feel like the typical shopping trip it felt like hanging out with friends. Take my word for it or go see for yourself! Thanks Lamps Plus for hooking up the...

Definitely room for improvement with customer service. The most frustrating part of my experience was being told "we don't have that in stock, but we can order it for you & ship it to your home for $9.99."

The item was ON the showroom floor, how difficult is it to do inventory & keep items in stock. Furthermore, if the store is unable to keep a suitable inventory, the shipping fee should be WAIVED AND the item shipped to my home.

I should NOT have to make ANOTHER separate trip to the store to pick up the item, nor should i incur shipping charges because I store can't keep inventory in stock.

Their items are pretty, but extremely pricey. I would expect better customer service when I'm spending several hundred dollars on a...